Netflix

  www.netflix.com
  www.netflix.com
There are newer employer reviews for Netflix

4 people found this helpful  

Training is fun but then the real nightmare starts...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Netflix Customer Service Representative in Hillsboro, OR
Former Employee - Netflix Customer Service Representative in Hillsboro, OR

I worked at Netflix part-time (less than an year)

Pros

Free food handed out a lot, casual dress code, lots of people in their 20s that you can relate to.

Cons

Very confusing attendance policy. If you're not a permanent employee yet basically, you miss a day or two, they'll fire you. Very little support from upper management when dealing with customers. Impossible sometimes to get assistance with problems though they advise that you get their help when needed. I was so stressed from continuously being threatened by my supervisor that I might lose my job I couldn't stand it. If you want to have any sort of healthy work environment, don't work here.

Advice to ManagementAdvice

Figure out an attendance policy and stick to it & be absolutely clear. Don't treat your employees like they don't matter either. People will find out & not want to give you business.

Doesn't Recommend
Disapproves of CEO

427 Other Employee Reviews for Netflix (View Most Recent)

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  1. 2 people found this helpful  

    Their call center is a meat grinder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Hillsboro, OR
    Current Employee - Customer Service Representative in Hillsboro, OR

    I have been working at Netflix full-time (less than an year)

    Pros

    Free Netflix account. You also get free self-worth and self-esteem draining sessions with management.

    Cons

    Insane high turn-over. Lack of support from management..

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 4 people found this helpful  

    The best design culture I have ever been in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Creative Director in Los Gatos, CA
    Current Employee - Creative Director in Los Gatos, CA

    I have been working at Netflix full-time (more than 5 years)

    Pros

    Innovation is not hampered by unnecessary process. Designs are not approved by executives or committee they are approved by the users. This is an environment that promotes creativity.

    Cons

    You must be able to let your work go. For every test that wins 4 other designs fail. Being able to learn from designs that fail is difficult to do when you are emotionally invested in them.

    Advice to ManagementAdvice

    Give highly talented, less experienced, candidates an opportunity to interview. Raw talent, in a fully formed adult, at a great company yields great results.

    Recommends
    Positive Outlook
    Approves of CEO
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