There are newer employer reviews for Netflix
There are newer employer reviews for Netflix

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Helpful (1)

Netflix was a good place to work.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Instant Watch Customer Service in Hillsboro, OR
Former Employee - Instant Watch Customer Service in Hillsboro, OR

I worked at Netflix full-time (Less than a year)

Recommends
Negative Outlook
No opinion of CEO
Recommends
Negative Outlook
No opinion of CEO

Pros

Pay was excellent. All of the tools were available to do the job that needed to be done.

Cons

Many customers did not understand how to use Instant View, and it was often difficult to explain.

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  1. Helpful (2)

    Demanding and rewarding

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Gatos, CA
    Current Employee - Anonymous Employee in Los Gatos, CA

    I have been working at Netflix full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Netflix expects the best of everyone, pushes us to be as great as possible, and is extremely candid with feedback and advice to help realize that objective.

    Cons

    Don't expect to kick back - it's a demanding environment. That said, it's not ell encompassing - there's room for a real life outside work too.

    Advice to Management

    Focus on the future, and don't regret lessons learned from the past.


  2. Helpful (14)

    Sword of Damocles

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Los Gatos, CA
    Former Employee - Director in Los Gatos, CA

    I worked at Netflix full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    - great physical work environment in Los Gatos - great co workers: highly motivated, intelligent, impressive experiences. Netflix hires people at the peak of their games - at the time (2007-2010), it was an exciting time of growth in the online streaming space, with consistent growth in the DVD space; fun to be on the cutting edge, and high growth. - great compensation; employees are well paid

    Cons

    - there is a constant sword of damocles (i.e. the threat of removal) hanging over your head. even when you think you are doing well, you can be released unexpectedly, at a moment's notice. (this results in a culture of fear) - there is no career path; Netflix hires you to perform a job, and once that job is over, it's easier for them to let you go rather than retrain or relocate you. - this is not the place to be if you want work/life balance; not family friendly

    Advice to Management

    - missteps from a year ago (i.e. 2011 - Qwikster) have caused a loss of confidence in management - there are still lots of people in the US that want to rent DVDs; much better selection, and much better accessibility. It feel like Netflix is now content to ignore them and move on. What happened to the great customer service that built the brand?


There are newer employer reviews for Netflix
There are newer employer reviews for Netflix

See Most Recent

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