There are newer employer reviews for Netflix
There are newer employer reviews for Netflix

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Helpful (1)

I quit first day out of training!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative
Former Employee - Customer Service Representative

I worked at Netflix full-time (Less than a year)

Doesn't Recommend
No opinion of CEO
Doesn't Recommend
No opinion of CEO

Pros

The pay is competitive for the position

Cons

Their training and tools are awful

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  1. Helpful (1)

    Fantastic place to work, but don't put your phone down

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager
    Current Employee - Operations Manager

    I have been working at Netflix full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Very smart, talented coworkers
    Tons of opportunity if you're willing to work for it
    One of the most open companies I've ever worked for
    Moves fast, usually makes the right decisions
    Still a great value despite all that price increase business
    Willing to admit they've made mistakes and change direction if need be

    Cons

    On the job 24/7
    Occasional whiplash changes in direction for major projects
    You'll see some really smart, talented people let go from time to time, due to reorgs, etc.

    Advice to Management

    Fix your PR problem


  2. Helpful (2)

    I worked at Netflix full-time (Less than a year)

    Pros

    I wanted to put in my two cents because, unlike the other reviewers, I had a mostly positive experience working at Netflix. I was hired as a temporary worker during the summer and only left to go back to school. The initial training was very good and it was easy to get help when needed on an ongoing basis. I got regular, useful, feedback from my manager and my coworkers were also very helpful. The pay was very good (as a temporary employee I made $13 an hour, and permanent employees get $14 min). The benefits as a temp. employee were also very good.

    Cons

    All of my cons are due to the nature of the job, and not Netflix itself. Customers often get frustrated when calling tech support and they take it out on who they are talking you. I've done it myself. I almost lost my voice a couple of times from talking so much, but I didn't meet anyone else with that problem. Most of the employees also worked evenings, weekends or both because those are the high-call-volume times. I personally worked swing shift Wed. though Sun.


There are newer employer reviews for Netflix
There are newer employer reviews for Netflix

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