There are newer employer reviews for Netflix
There are newer employer reviews for Netflix

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NA

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - BI Architect in San Jose, CA
Current Employee - BI Architect in San Jose, CA

I have been working at Netflix full-time (More than a year)

Recommends
Negative Outlook
Recommends
Negative Outlook

Pros

Great salary , cool company and flexible working hours

Cons

chaos everywhere and hire and fire policy

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  1. Helpful (4)

    Customer Service Represenative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Hillsboro, OR
    Current Employee - Customer Service Representative in Hillsboro, OR

    I have been working at Netflix full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Pay. $14/hr + benefits or ~$19/hr without benefits. (Not taking the $10,000 in benefits) Great employees.

    Cons

    Company is not transparent. Often customers will know a huge step taking by upper management before you do. Covering up or what I like to call lying to customers. This job will wear you down with customers, which is not the primary concern but middle management. No clear direction from supervisors they're just looking out for their jobs. One supervisor will differ from the other rapidly.

    Advice to Management

    Please stop making this such a cut throat environment. When reps get it from customers and then you also tie our hands with middle management it makes us despondent and depressed. Most of the reps hate Netflix and stresses them out. Resort to drinking excessively and drugs as a solution to the stress the job implements.


  2. Helpful (4)

    Very good pay and they make you pay for it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hillsboro, OR
    Current Employee - Anonymous Employee in Hillsboro, OR

    I have been working at Netflix full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Very good pay Free movies Popcorn Tools are pretty good for a call center Lots of parking since they keep firing anyone that works on DVD

    Cons

    Horrible benefits. You pay a lot for nothing. Don't be fooled by the extra allotment No vacation policy means no vacations. The managers and HR are always gone. Maybe they get vacation... In last 3 months all the good managers were fired or they work in california HR was a recruiter and hardly knows HR. Now that person runs the center and makes the decisions Outsourcers keep taking our calls and then they mess them up and transfer them to us instead of the survey. Then our DSAT goes up and then we get fired.

    Advice to Management

    Take care of the DVD business or shut it down. Stop making decisions based off what HR says.


There are newer employer reviews for Netflix
There are newer employer reviews for Netflix

See Most Recent

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