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Netflix
3.1 of 5 315 reviews
www.netflix.com Los Gatos, CA 1000 to 5000 Employees

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Netflix Employee Review

  • Culture & Values
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Senior Management
         
  • Career Opportunities
         
  • Disapproves of CEO

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Customer Service Representative (Former Employee)
Beaverton, OR

I worked at Netflix full-time for less than a year

ProsThe pay is above average. The environment is kept very clean. The dress code is very relaxed.

ConsEverything else about the job. I worked for Netflix for 3 months and had to quit. I have never left a job so quickly. It's that bad. You know you're in a culture of fear when the person training your group talks about how they were nearly fired. I was told I would be let go during training if I didn't "improve". The problem is they were incapable of telling me what needed "improving". I've worked in customer service for over a decade and never been exposed to such a fear based culture. If you read other reviews of Netflix you'll find that most people have had a similar experience.

Advice to Senior ManagementStop throwing your customer service under the bus.

No, I would not recommend this company to a friend

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