Netflix

www.netflix.com
There are newer employer reviews for Netflix

2 people found this helpful  

Great place to work if you can handle it

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Netflix

Pros

Excellent Salary and fringe benefits
Work with a lot of very smart people
Nothing is ever too serious. They like to keep it light.
Emphasize development of their people

Cons

The hours you work can get a little ridiculous sometimes, but again, the salary more than makes up for it
The DVD side of the business will eventually shrink out. Only plan on working here if you are a fit for the Streaming business needs.

Recommends
Neutral Outlook
No opinion of CEO

433 Other Employee Reviews for Netflix (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Excellent Pay & Fast paced work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior BI Architect in Los Gatos, CA
    Current Employee - Senior BI Architect in Los Gatos, CA

    I have been working at Netflix full-time (more than 3 years)

    Pros

    Good Pay & Fact paced work environment

    Cons

    Fast paced a work environment and no additional perks

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Let us do our jobs!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Las Vegas, NV
    Current Employee - Customer Service Representative in Las Vegas, NV

    I have been working at Netflix full-time (less than a year)

    Pros

    Relaxed environment: Dress code very comfortable
    Decent wage: Beats the heck out of minimum wage
    Free account: as long as you are employed

    Cons

    Too much pressure on AHT. 5.5 minutes to relate, converse and fix issues. Not near enough.
    Tech team needs to get their act together. Can get 3 different answers to the same question.
     Need more positive reinforcement. Scare tactics make for constant turnover.
    3rd party call center..attendance policy very strict

    Advice to ManagementAdvice

    Let us do our jobs! Stop confining us on time spent with the customer! We have many elderly customers who need more explanation for issues. DSat is stressed way too much. Back off on a few things..and watch that DSat drop! What is more important...a satisfied member..or how many calls we take a day.

    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Netflix

Work at Netflix? Share Your Experiences

Netflix

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.