There are newer employer reviews for Netflix

3 people found this helpful

Netflix was a great learning experience and resume builder.

Former Employee - Digital Account Specialist in Los Angeles, CA
Former Employee - Digital Account Specialist in Los Angeles, CA

I worked at Netflix full-time (more than a year)


High Salary // Free Lunches // Unlimited Vacation // Flexible Hours


Office Politics // Limited Growth

Advice to ManagementAdvice

Focus on what matters most, the business instead of office gossip.

reviews filtered by
  • Any Location
  • Any Job Title
  1. 2 people found this helpful

    Great environment

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix full-time


    Low BS. Small agile teams. A lot gets done.
    Less se rest. lot of sharing of information.


    A lot of luck in career be fair to Netflix...acknowledged by management.

    Advice to ManagementAdvice

    Keep up the good work

    Positive Outlook
    Approves of CEO
  2. 6 people found this helpful

    Churn and burn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Support Staff in Portland, OR
    Former Employee - Call Center Support Staff in Portland, OR

    I worked at Netflix full-time (less than a year)


    Some great people there (fellow employee's)


    Every call you get can result in a survey with either a "yes" or "no" if they were satisfied with Netflix. You can get anywhere from 40 to 120 calls a day and the survey feedback was instant, meaning as soon as the caller input their survey you were notified. 2 "No's" could wipe out a whole day of "Yes's" and a lot these callers were incredibly unstable. Anything from people not remembering their password to the website to death threats. You had just 4 minutes to try to make them happy somehow and get them off the line before you got an instant message asking what the problem was. If you had to many "No's" you get fired on the spot. Call time too long? Fired. People came and went so much I didn't want to get to know them well because I knew they'd be out the door shortly. I had an incredible team coach that had a lot of faith in me which allowed me to persist in this enviorment. When the whole "separate dvd shipping and online streaming" failed they fired him and many, many others. I hung around for 9 months before I quit, the pressure to make metrics was savage and it was estimated that only 5% of the employee's would make it to a full year. I could go on with situations where the customer was extremely abusive, said no to the survey and went way way over the 4 minutes I was allowed only to have my job threatened for not meeting metrics but hopefully you get the idea.

    Advice to ManagementAdvice

    My advice to management? I wouldn't know where to begin.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Netflix

Work at Netflix? Share Your Experiences


Click to Rate

Your response will be removed from the review – this cannot be undone.