Netflix

www.netflix.com
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2 people found this helpful  

Great Pressure High Pressure

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Hillsboro, OR
Former Employee - Customer Service Representative in Hillsboro, OR

I worked at Netflix full-time (more than a year)

Pros

The pay for a customer service call center position was great and there were tons of overtime opportunities

Cons

High pressure to meet customer satisfaction goals

Advice to ManagementAdvice

Treat you employees like people and not a metric

Doesn't Recommend
Negative Outlook
Disapproves of CEO

448 Other Employee Reviews for Netflix (View Most Recent)

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  1. 6 people found this helpful  

    Best place to work for great engineers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Current Employee - Senior Software Engineer in Los Gatos, CA

    I have been working at Netflix full-time (more than 3 years)

    Pros

    It's like working for a very well funded startup.
    If you're good, this company will boost your career lightyears ahead.
    Compensation and perks are just right. No lavish lunches, just good organic food to keep you focused on business. No laundry service. It's not taking over your life.
    Very fast growing company. Lots of room to grow and lots of opportunity (if you look).
    Visibility - top down, you see everything. There are no secrets in this company. Very helpful if you know how to use this to your advantage.

    Cons

    If you're not good, you won't survive here.
    If you have issues with your people skills, you won't survive here.
    If you need hand-holding, someone to constantly point you in the right direction, you'll be directed to the door (while holding your hand).
    You'll have to manage your work/life balance. Some people just don't know what 'unlimited vacation' means.

    Advice to ManagementAdvice

    Keep up the great work.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good call center gig

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSR2 in Portland, OR
    Current Employee - CSR2 in Portland, OR

    I have been working at Netflix full-time (more than a year)

    Pros

    competitive pay, relaxed environment, various workplace amenities

    Cons

    Large call volume, huge customer base means needing to be insanely adaptive, 'sink or swim' mentality; if you don't continually preform you will be replaced regardless of past performance

    Recommends
    Neutral Outlook
    Approves of CEO
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