Netflix

  www.netflix.com
  www.netflix.com
There are newer employer reviews for Netflix

2 people found this helpful  

Started out great but toward the end not so much...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Hillsboro, OR
Former Employee - Customer Service Representative in Hillsboro, OR

I worked at Netflix full-time (more than an year)

Pros

Free movies, before the last set of layoffs there was genuine regard for employee satisfaction and feedback was often solicited not only to improve business processes but also to gauge morale. After a while, not so much...

Cons

Frequent layoffs. Whole departments got laid off at a time. I guess I should have figured how it was going to be when the entire management team save one manager was suddenly gone a few months after I had completed training, which btw was before the 2008 meltdown. The entire QA team was let go a few months later and the entire Tech support team shortly thereafter.

Advice to ManagementAdvice

Seems as though it would be difficult to keep quality people if the company lays off entire departments.

Doesn't Recommend
No opinion of CEO

427 Other Employee Reviews for Netflix (View Most Recent)

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  1. 1 person found this helpful  

    Seems Easy!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Representative in Frisco, TX
    Current Employee - Call Center Representative in Frisco, TX

    I have been working at Netflix full-time (less than an year)

    Pros

    Free netflix.no dress code, can eat, can use phone, friendly co workers

    Cons

    You nee people to take your survey and most people won't.

    Advice to ManagementAdvice

    Its not fair that you fire people based on if enough people review them..

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Las Vegas, NV
    Former Employee - Customer Service Representative in Las Vegas, NV

    I worked at Netflix full-time (less than an year)

    Pros

    It is an OK environment to work in for a call center. Desk job, no personal electronic devices allowed while on shift (no cell phones, mp3 players, etc...), unlimited streaming plan with 8-out DVD/blu-ray plan, great co-workers and good system to get assistance with issues the rep does not know how to handle

    Cons

    Rude customers, reviews/performance based on customers opinions of you

    Recommends
    Neutral Outlook
    Approves of CEO
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