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Netflix is a high performance atmosphere that allows you the freedom to use your judgement on your calls verses scripts.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service in Hillsboro, OR
Current Employee - Customer Service in Hillsboro, OR

I have been working at Netflix full-time (More than 3 years)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

Feedback is appreciated and constantly given.

Cons

Lack of moving up. Tenure is not considered at all.

Advice to Management

None.

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  1. Helpful (10)

    Highly political culture, dysfunctional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Administrator in Los Gatos, CA
    Former Employee - Senior Systems Administrator in Los Gatos, CA

    I worked at Netflix full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Pay and the Netflix name helps on your resume, since most people outside do not know how bad it is inside.

    Cons

    Mind numbing. Stress. Constantly watching your back. There are people who have very high title (Directors, Managers, even VPs) who got it because they've managed to stay there the longest. Not because they are qualified for the job. The long timer/oldtimers survived by CYA each others. Those who they think are dangerous to their job will get the knife in the back.

    It's not how good you are. It's how well you "play the game" and "fit in with the political culture". They value "safe" decisions that do not rock the boat. At least in the IT Ops dept that I worked in.

    Advice to Management

    Get your head out of the cloud once in a while. There's real problem underneath. Engineering got tired of the dysfunctional IT Ops group, and built their own infrastructure so they don't have to deal with incompetent people.

    Best thing to do is fire everyone in Ops, and start fresh.

  2. Helpful (2)

    Invaluable experience, 1 year working at Netflix = 3 years elsewhere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Very smart, self-motivated colleagues
    - Flat organization
    - Fast and constantly innovating
    - Clear feedback
    - Huge importance put on freedom and responsibility
    - Unbeatable vacation policy
    - Big impact doing any role
    - Ability to be a part of overall business strategy

    Cons

    - Tendency to debate, even on small decisions
    - Extreme adherence to testing and data

    Advice to Management

    Find more ways for employees to grow

There are newer employer reviews for Netflix
There are newer employer reviews for Netflix

See Most Recent

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