Netflix

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1 person found this helpful  

Repackager (former employee)

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Repackager in Santa Ana, CA
Former Employee - Repackager in Santa Ana, CA

I worked at Netflix part-time (less than an year)

Pros

Easy job to get for HS college student

Cons

mindless work with no opportunity

Doesn't Recommend
Negative Outlook
No opinion of CEO

420 Other Employee Reviews for Netflix (View Most Recent)

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  1. 2 people found this helpful  

    Started out great but toward the end not so much...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Hillsboro, OR
    Former Employee - Customer Service Representative in Hillsboro, OR

    I worked at Netflix full-time (more than an year)

    Pros

    Free movies, before the last set of layoffs there was genuine regard for employee satisfaction and feedback was often solicited not only to improve business processes but also to gauge morale. After a while, not so much...

    Cons

    Frequent layoffs. Whole departments got laid off at a time. I guess I should have figured how it was going to be when the entire management team save one manager was suddenly gone a few months after I had completed training, which btw was before the 2008 meltdown. The entire QA team was let go a few months later and the entire Tech support team shortly thereafter.

    Advice to ManagementAdvice

    Seems as though it would be difficult to keep quality people if the company lays off entire departments.

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    A Class Act with a positive future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Supervisor III in Hillsboro, OR
    Former Employee - Customer Service Supervisor III in Hillsboro, OR

    I worked at Netflix full-time (more than an year)

    Pros

    The company's innovative outlooks and potential future campaigns keeps it as the leading edge of technology

    Cons

    Customer service may sometimes be the last to know about marketing strategies/campaigns until calls hit the customer service agents.

    Advice to ManagementAdvice

    Continue to strive for customer service results in order to help develop that outstanding rapport with the clients

    Recommends
    Positive Outlook
    Approves of CEO
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