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394 Employee Reviews (View Most Recent)

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  • Work/Life Balance
  • Senior Management
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  • Disapproves of CEO

2 people found this helpful  

Love the company, Hate working for it!

Customer Service Representative (Former Employee) Hillsboro, OR

ProsThe pay, and the perks, ie. free netflix!

ConsTerrible management! Very high schoolish. It is not how good you can do your job, its how good you are with your supervisor. Actual comment from a supervisor when asked to come in a couple minutes late for a school exam was "you need to think about what is important to you right now, school or your job." Supervisors are very self absorbed and if you are not all about them then you will be fired and off their team.

Advice to Senior ManagementTraining program is very good. They let you know what is expected of you and how to get there. Unfortunately the supervisors do not match up with the training. The training was very thorough and we went through a lot. I was very dissapointed when I got out and noticed that each sup had their own way and went a total different direction then training. We wer given examples of what not to do and you would see the supervisor doing it constantly. We were given specific verbage that we could use in certain circumstances and the supervisor will let you know how terrible you are for using that verbaige and that is not the netflix way! very contridictive. Managers only go by what their supervisors say about you so if your supervisor doesnt like you they have all the power to get rid of you. Very high turn over rate! I personally saw at least 30 people fired during the short time I was there. Even though I read the comments about get in and get out before getting canned, I went into the job thinking that would never happen! I did everything I was told to do was told I would be amazing by all the trainers and that I would go far, wasnt my supervisors best friend, so I got fired.

No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    11 people found this helpful  

    Good Developers but bad Company Culture

    Anonymous Employee (Current Employee) Los Gatos, CA

    I have been working at Netflix


    Pros: As a senior developer, you are working with a group of… Cons: As posted on Internet by Company Management, Netflix DOES NOT treat employee as a member of family, you have to be always prepared that your… Advice to Senior Management: No advice No, I would not recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    5 people found this helpful  

    No Wonder Netflix is Always Looking for Customer Service Reps!

    Customer Service Representative (Former Employee) Hillsboro, OR

    I worked at Netflix


    Pros: Benefits on first day of work. Nice headsets. Clean facilities. Just-Add-Water Microwaveable Food… Cons: Exceptionally high turnover rate. Fear-based management. Disposable employees. Lack of respect with… Advice to Senior Management: Set clear and realistic performance expectations. Implement and follow a concrete and clear warning procedure for poor performance. Be honest… No, I would not recommend this company to a friend More
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