Netflix

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13 people found this helpful  

Employees treated like a paper towel - good for one use then throw away.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Customer Service Representative in Hillsboro, OR
Former Employee - Customer Service Representative in Hillsboro, OR

I worked at Netflix

Pros

- Higher that average pay for a call center
- Free food/ fun incentives
- Good benefits package

Cons

- No job security what so ever
- Extreme lack of communication (you can be told you are doing great 4 days in a row and then "let go" on the 5th.)
- Sickening climate of fear in this workplace
- Lack of respect and sensitivity during the "let go" process

Advice to ManagementAdvice

Do not hire people just to fire them. People have feelings, and goals, and bills... do not just hire people, train them and then let them go for not being a "good fit." I followed all the rules, was an exceptional employee, and was fired for no legitimate reason. This company is getting a bad reputation for treating it's employees like disposable pee ons. Take some PRIDE in your people, let them excel and nurture them.

Doesn't Recommend
Disapproves of CEO

434 Other Employee Reviews for Netflix (View Most Recent)

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  1. 5 people found this helpful  

    Good pay, terrible communication between management and employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Representative in Hillsboro, OR
    Former Employee - Customer Service Representative in Hillsboro, OR

    I worked at Netflix

    Pros

    Get health insurance on date of hire, and decent pay
    Eight free dvd at a time plan
    Great co-workers
    Free food
    Very nice cleaning crew
    Near easy freeway access
    Close to many restaurants

    Cons

    Lack of communication between management and employees and many managers/supervisors who have little or no experience working with other people or managing in a constructive manor. Fear based management style, the sense of loosing your job for lack of staying within the metrics, your supervisor having a bad day, or any other reason they come up with. Manditory overtime with the expectation you will work it or loose your job. NO respect for doctors notes. The large number of people getting walked out on a daily and weekly basis. Seeing co-workers in tears over there job.

    Advice to ManagementAdvice

    It would be great to hear feedback some day that Netflix, is an awesome place to work. From ex-employees instead of disgruntle employees who wished they never worked for your company. Netflix has a great product, it would be nice to see the same effort put into the employees moral.

    Doesn't Recommend
    Disapproves of CEO
  2. 2 people found this helpful  

    hit or miss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative in Hillsboro, OR
    Current Employee - Customer Service Representative in Hillsboro, OR

    I have been working at Netflix

    Pros

    it will be hit or miss if you make it, some do some don't it's almost random or luck of the draw

    Cons

    a lot of turn over, you get hired with out knowing that in 2 weeks only 50% or less ppl make it to next level

    Advice to ManagementAdvice

    be straight with ppl just cuz u get hired doesnt mean you have a job

    Approves of CEO
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