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12 people found this helpful  

This place is absolutely grueling; they eat you up and spit you out.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee  in  Hillsboro, OR
Former Employee - Anonymous Employee in Hillsboro, OR

I worked at Netflix

Pros

Salaries are at or above the market rate.
Good stock options for salaried employees.
The ability to work remotely, from home.

Cons

Working around the clock, phone calls during vacation.
Very high attrition rates
Constant fear of being let go
Always switching directions while running full speed ahead.

Advice to ManagementAdvice

Quit being elitists. Your company is a revolving door and you continue to lose brilliant people because you don't treat them like human beings.

At the rate in which Netflix hires & fires, I'm amazed that they are sill able to find people to interview!

Doesn't Recommend
Disapproves of CEO

402 Other Employee Reviews for Netflix (View Most Recent)

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  1. 6 people found this helpful  

    It paid decent, but the level of efficiency stripped all the human aspects away.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Hillsboro, OR
    Former Employee - Customer Service Representative in Hillsboro, OR

    I worked at Netflix

    Pros

    The pay you well, they have a great health care plan, and they will give you full time status and paid training.

    Cons

    Zero time to be human, the constant computer monitoring puts you on edge since you have only 5 minutes to explain to an 80yr old how to install firefox in order to watch a video on their mac computer. This job tells you to be super human and empathetic, yet their employees want to shoot themselves since the place is run like a prison camp. Trying to go to the bathroom will result in your averages going down on the computer monitoring system and if your average falls below 5 minutes per call per shift you are FIRED, ZERO TOLERANCE!

    Advice to ManagementAdvice

    You fold at management do realize that your training continuously year round results in a $14,000 dollar expense a week, with only a 35% stay rate after 6 months. This program you have costs you a fortune annually and is HIGHLY INEFFICIENT, something you profess to be striving for.

    Do yourselves a favor, humanize the job, give people an incentive besides the 14 dollar an hour pay for zero life and boot camp like tactics. You pay so much for people just to sit through a training session that you could have given current employees a real reason to feel appreciated besides the cheap Netflix swag you peddle.

    Seriously, make the environment a more "happy place" and save serious money and improve employee moral significantly.

    I like the way Mr. Hastings runs things, but he is never actually seen at the Hislboro facility and he is wasting A LOT of money annually with his ridiculous and wasteful training and selection staff.. Seriously, they are ripping you and the potential employees off big time! Also, they like to hand their friends the codes that you give out to the employees to their friends resulting in a month of free 8 movie rentals. You are being robbed sir!

    Doesn't Recommend
    Approves of CEO
  2. 26 people found this helpful  

    If Netflix was a TV show: Action Series with a Hint of Survivor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Engineering Manager  in  Los Gatos, CA
    Current Employee - Engineering Manager in Los Gatos, CA

    I have been working at Netflix

    Pros

    * "Freedom and Responsibility Culture" = Lots of individual control (Read Reed's slide deck)
    * If you're part of a well-run team, you'll love it
    - Excellent compensation
    - Unique stock option program with personal choice for $$$ allocated
    - Fast-paced environment with lots of challenges
    - It's the largest streaming movie service in the world and it's just getting better
    - Extremely open with corporate information sharing (no internal culture of secrecy like Apple)
    - Incredible execution over the last couple years - the methods can be controversial, but you can't argue with the quarterly/annual results

    Cons

    * "High Performance Culture" = You can hang yourself easily and get canned (Read Reed's slide deck)
    * If you join a mis-managed group, you'll be posting a negative review on here soon. :-)
    - Average benefits programs
    - Inexperienced managers can mis-apply the "high performance culture" philosophy and lead to the "culture of fear" some people have complained about in certain organizations
    - Double-standard for performance: VP/C-level staff appear immune from "high performance culture". Reed rocks, but some of the others are average/good, not exceptional.

    Advice to ManagementAdvice

    In almost two years at Netflix: Some people LOVE working at Netflix, some cautiously tolerate it. Too much of this is dependent on whether they're working for a competent manger that is assumed to properly apply the "high performance culture" philosophy.

    The desire to streamline HR by getting rid of almost all policies and procedures means no "professional development" for your management teams. There needs to be a level of education for new managers (hired and promoted. Don't assume everyone "get's it" in order to make sure the "high performance culture" is properly applied. Done right, people will know what's expected of them, get regular feedback from their managers, and KNOW if they're on the short list for being let go as business needs change. They can react to this and either adapt or anticipate why they're getting a severance package. For most employees, Netflix is a short-term roller-coaster ride with options to ride again for those who enjoy it. When someone exits the ride, you want them leaving with a smile and the civil handshake, not a brick to the head and a just a check to cushion the pain.

    I've been lucky to work for a manger who's awesome, and I've been having a great time. It's painful to see the flip side where co-workers are not always enjoying the same perspective when the company is doing so well as a whole.

    Recommends
    Approves of CEO
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