Glassdoor is your free inside look at Netflix reviews and ratings — including employee satisfaction and approval rating for Netflix CEO Reed Hastings. All reviews posted anonymously by Netflix employees.
5 people found this helpful
Former Employee – worked at Netflix
Pros – The pay you well, they have a great health care plan, and they will give you full time status and paid training.
Cons – Zero time to be human, the constant computer monitoring puts you on edge since you have only 5 minutes to explain to an 80yr old how to install firefox in order to watch a video on their mac computer. This job tells you to be super human and empathetic, yet their employees want to shoot themselves since the place is run like a prison camp. Trying to go to the bathroom will result in your averages going down on the computer monitoring system and if your average falls below 5 minutes per call per shift you are FIRED, ZERO TOLERANCE!
Advice to Senior Management – You fold at management do realize that your training continuously year round results in a $14,000 dollar expense a week, with only a 35% stay rate after 6 months. This program you have costs you a fortune annually and is HIGHLY INEFFICIENT, something you profess to be striving for.
Do yourselves a favor, humanize the job, give people an incentive besides the 14 dollar an hour pay for zero life and boot camp like tactics. You pay so much for people just to sit through a training session that you could have given current employees a real reason to feel appreciated besides the cheap Netflix swag you peddle.
Seriously, make the environment a more "happy place" and save serious money and improve employee moral significantly.
I like the way Mr. Hastings runs things, but he is never actually seen at the Hislboro facility and he is wasting A LOT of money annually with his ridiculous and wasteful training and selection staff.. Seriously, they are ripping you and the potential employees off big time! Also, they like to hand their friends the codes that you give out to the employees to their friends resulting in a month of free 8 movie rentals. You are being robbed sir!
No, I would not recommend this company to a friend
2011-05-19 23:41 PDT
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