There are newer employer reviews for Network Engines
There are newer employer reviews for Network Engines

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Technical Support Engineer

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Technical Support Specialist in Plano, TX
Former Employee - Technical Support Specialist in Plano, TX

I worked at Network Engines full-time (More than 5 years)

Pros

Great place to work - Good benefits

Cons

Purchased by Unicom Engineering and reduced staff

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  1. Company with potential, has many good people working there

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Quality Assurance Engineer in Canton, MA
    Former Employee - Software Quality Assurance Engineer in Canton, MA

    I worked at Network Engines

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Great people overall with good intention, company use to have good activities.

    Work force is diverse, flexible hours, plenty of opportunity for recent graduates.

    Cons

    In the past, upper management did not appreciate the work of the Software group.

    With last round of budget cuts all software QA, automation test and some developers lost their jobs.

    Board of Director gave ridiculous compensation package to upper management - Shame on you.

    Advice to Management

    Relative to what you produce, you are over paid.

    Pay more attention to software and R&D.


  2. A fair company to work for.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Application Engineer in Plano, TX
    Former Employee - Field Application Engineer in Plano, TX

    I worked at Network Engines

    Pros

    Company holds quarterly meetings with all employees to convey company news to everyone. The company seems to be on the right track to win new customers, and to grow such that they could handle the new workload.

    Cons

    It seems that every quarterly meeting, there are predictions that the next quarter is the one that we'll really start making money. But that we didn't do too good this quarter. Never did see the good quarter reported on. Complaints from customers were not taken seriously enough until they reached crisis level.

    Advice to Management

    Find some way to really learn what the customer concerns are, and then take care of them. Seems too much effort was put into ignoring the growing concerns, and not enough in resolving them.


There are newer employer reviews for Network Engines
There are newer employer reviews for Network Engines

See Most Recent

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