New England Aquarium

  www.neaq.org
Work in HR? Unlock Free Profile

13 Employee Reviews (View Most Recent)

Sort: Rating Date

 

great coworkers,

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Box Office  in  Boston, MA
Current Employee - Box Office in Boston, MA

Pros

The perks are nice.
-Discounted public transport.
-Free admissions to most local attractions.
-Free entry all the time to the Aquarium.
-Very friendly coworkers who almost all love what they're doing.
-Free IMAX movies (the nature/educational ones anyways).
-Some free whale watches.

Cons

Pay could be more competitive.
No real positive incentives to work harder or more effectivly.
Very little room to move up in the workplace.
Slow response time to improve the workplace.
Limited entry for family.

Advice to ManagementAdvice

Fix the cons.

Recommends

Other reviews for New England Aquarium

  1.  

    It sounds more fun than it is, but it's better than most other jobs...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Visitor Experience  in  Boston, MA
    Former Employee - Visitor Experience in Boston, MA

    Pros

    The management is fairly understanding of work-life balance.
    The dental and health options for part-time employees are good, but not cheap.
    There are all sorts of small perks like discounted transit passes and free admission to other museums and the like.
    Work with all sorts of interesting people.
    Work with all sorts of interesting sea creatures.

    Cons

    Management tends to hire a lot of external candidates.
    Management talks down to and sometimes passes blame onto entry-level staff.
    Some strange requirements (like needing to have your shirt tucked in even off property).
    Awful uniform shirt color.
    Mundane tasks are a part of the job.

    Advice to ManagementAdvice

    Streamline the process to receive or apply for raises... and actually give them! Show more praise to your staff, and ensure that mediating staff (lower management and so on) do the same. Offer earned paid vacation time to part-time employees as an incentive. Return to old practice of formally extending free memberships to employees for their families.

    Recommends
  2.  

    Loss of focus on biggest asset: human capital

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Most people enjoy what they do and it helps create a supportive environment. Benefits are pretty good (for a non-profit especially), senior management very in touch with company culture and employee needs.

    Cons

    Middle management does not recognize work as much as you'd like. I have seen very good employees overworked and under-appreciated and leave as a result. By contrast people who don't work as hard or are not a good fit for their position are allowed to settle and the rest have to pick up the slack. If you're a good worker they will take advantage of your work ethic.

    Some managers make promises they don't intend to keep (or know they can't keep) across departments.

    The last few years have led to diminishing perks (the kind that don't cost much) and refocus on projects not people

    Advice to ManagementAdvice

    The focus on capital projects and campaigns have left us short staffed in many places, and feeling overlooked, your expectations are unreasonable at times, but if you didn't squeeze so hard most people would still work here but you're toeing the line.

There are newer employer reviews for New England Aquarium.

Worked for New England Aquarium? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.