New Horizons Computer Learning Centers
2.9 of 5 98 reviews
www.newhorizons.com Anaheim, CA 50 to 149 Employees

98 Employee Reviews (View Most Recent)

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No possibility of advancement

Technical Instructor (Current Employee)
Chicago, IL

ProsKeep up-to-date with new technology,
Acquire many certifications,
Teaching the same course many times becomes very easy,
Ability to network with many local professionals.

ConsNo possibility of advancement,
No raises,
Work 12 hour flex schedules,
Travel to teach at client sites, arranged by non-technical staff,
Calling in sick is a severe performance-killer - many times only you can teach your products,
Enormous shift to computer-based and online training,
No onsite IT customer support staff.

Advice to Senior ManagementUse performance metrics other than sales volume.
Hire some IT technicians to improve class quality.

No, I would not recommend this company to a friend

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    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
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    • Disapproves of CEO

     

    New Horizons-Houston

    Anonymous Employee (Former Employee)
    Houston, TX

    I worked at New Horizons Computer Learning Centers


    Pros: 1.) Hands off ownership team- (Lack of supervision which leads… Cons: 1.) Hands off ownership team (Lack of passion for the business) 2.) Low team morale 3.) Lack of focus and direction 4.) Franchise 5.) Unqualified management… Advice to Senior Management: Have a screening process for prospective franchise owners to ensure proper care… No, I would not recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    More Cons than Pros Unfortunately

    Trainer (Former Employee)
    Washington, DC

    I worked at New Horizons Computer Learning Centers


    Pros: Work days go by quickly. No day is the same. A non-routine job. Opportunity to learn new software and gain new technical skills at a fast rate. Train… Cons: No regular hours. Hours change daily based on client needs. Impossible satisfaction benchmarks of 9.2 out of 10 points. Evaluated daily by customers. Pressure placed on meeting satisfaction… Advice to Senior Management: People aren't assets, the right people are. Learn how to keep the good ones. Remove the cameras and learn to trust your resources. Loosen up. The customer… No, I would not recommend this company to a friend More
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