New Relic

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7 people found this helpful  

Sales Golden Age Is Gone

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales - Account Manager  in  San Francisco, CA
Former Employee - Sales - Account Manager in San Francisco, CA

Pros

- Great office space
- Great product
- Hire very nice sales people

Cons

- The 100% in-bound round robin sales system could not scale from 25 to 75 reps, and the overall morale of the sales team shot down.
- Very little transparency from sales management & execs down to team
- Most of the initial blood of the sales team around in 11' & 12' has flown the coop
- Compensation is not what it seams as only 33% of sales team hit quota in Q4'13
- Acting like a public company, though still a private company
- Internal promotions are all friends of the VP of Sales from college days

Advice to ManagementAdvice

- Treat your employees as your greatest asset, rather than commodities.

Doesn't Recommend
Negative Outlook
Approves of CEO

Other reviews for New Relic

  1. 5 people found this helpful  

    Great on paper......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing/Sales  in  San Francisco, CA
    Former Employee - Marketing/Sales in San Francisco, CA

    Pros

    The Engineering staff is very down to earth, friendly and open to new ideas. The Marketing team and CMO is full of energy.

    Cons

    I was at New Relic for several years, saw them grow from a smaller location on 2nd and Mission to the palatial estates they are in now. This was a great company that expanded way too fast and in the meantime completely lost it's soul. Most of the Sales staff feels on Edge and word from that department is there are many favorites that are promoted through the ranks quicker because they are well liked and play the political game.

    This company is like that creepy kid at the lunch table who smiles at you while trying to take your lunch money. At one point from what I heard they re-imbursed sales and marketing folks for their cell phones and then the next it was gone. I had become close friends with the Sales team and was told they also would periodically change language for Sales staff in their compensation plans and say "just sign this - oh it's the same plan you've seen for consecutive quarters!". Meanwhile the entire language would be changed in favor of the company. But they would keep mentioning how great the company is, including the great Nerdvana cafe on the 10th floor. I think most people would prefer better wages than a cafe especially since two Starbucks locations were within a five minute walk.

    Another con would be the HR department or what was referred to as "People Ops". I personally referred someone who came for an interview and then after 3 months and several emails, calls and even my internal follow up, never received feedback.

    Advice to ManagementAdvice

    Listen to your employees not the bottom line

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 5 people found this helpful  

    Just Average And Somewhat Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing  in  San Francisco, CA
    Current Employee - Marketing in San Francisco, CA

    Pros

    Smart people
    Excellent Product
    Great Locations
    Decent Leadership Team

    Cons

    Interview process was among the worst. No communication from HR. Poor follow up
    Lack respect by HR department for people interviewing
    Average or below average salaries
    Poor Bonus Structure
    Salaries are not competitive
    Lack of 401K match
    Stock Option Packages lack equality, and below market.
    Stock Options not a reason to work here - For a pre-IPO company, stock option allocations for new employees are very small and non-competitive
    Company does not deliver on it's primises

    Advice to ManagementAdvice

    Be more competitive with the market. 401K match is over due. Salaries are becoming less competitive. Other start ups are more attractive.
    People Ops is a problem. Look into it.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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