There are newer employer reviews for New Relic

Helpful (9)

Once great company starts to go south

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Marketing/Sales in San Francisco, CA
Former Employee - Marketing/Sales in San Francisco, CA

I worked at New Relic full-time (more than 3 years)

Doesn't Recommend
Neutral Outlook
Approves of CEO
Doesn't Recommend
Neutral Outlook
Approves of CEO

Pros

Smart, talented co-workers. Incredible office spaces designed for the communities and team members they serve. Pre-IPO. CEO Lew Cirne and VP of Engineering Bjorn Freeman-Benson.

Cons

Empire building runs rampant, especially on non-technical teams. Say they put customers and employees first, then make decisions that go in the opposite direction. Without a senior manager's support, you'll be left to fend for yourself. Brogrammer culture throughout the organization, worse on business side.

Advice to Management

Communicate more. Encourage managers to promote corporate values as stated by exec and HR team. Look back and reconsider the loss of talent you've experienced recently.

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  1. Helpful (4)

    Support is respected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Engineer in Portland, OR
    Current Employee - Technical Support Engineer in Portland, OR

    I have been working at New Relic full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome people
    Rapid change in product
    Developers respect support
    Hard problems to solve that keep you learning
    Watching a startup grow up
    Great office with a fantastic view!

    Cons

    Not a lot of promotion within support
    A bit heavy on the number of managers to non managers ratio
    Only 20 days of PTO per year (sick and vacation)

    Advice to Management

    Delegate more

  2. Helpful (7)

    Account manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales - Account Manager in San Francisco, CA
    Current Employee - Sales - Account Manager in San Francisco, CA

    I have been working at New Relic full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great people, great little perks, great officespace

    Cons

    growing way to fast, firing people left and right for not hitting quota when quota's are becoming less and less attainable. no 401k and stock option strike price is ridiculous, barely even worth having them. What was once a super fun work place is now just a bunch of people running around stressed out 24/7

    Advice to Management

    take a step back and realize you're ruining what was once a great thing

    New Relic Response

    Mar 29, 2015VP, People

    It is now a year since this review; I choose to let it age, given the "strike price is ridiculous" comment -- this is something one only knows in retrospect, after a public offering. We went public ... More

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