News Corp
3.5 of 5 36 reviews
www.newscorp.com New York, NY 5000+ Employees

36 Employee Reviews (View Most Recent)

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Don't Work For This Company Unless You WaNT fAILURE...

Customer Service Representative (Former Employee)
Boise, ID

I worked at News Corp part-time for less than a year

ProsFew to none.... tHIS COMPANY WITH dIRECtv IS NOT A GOOD eXPERIENCE....

ConsAs reference to their DirecTV account, the initial training is adequate. But then they dump immediately into what they call "nesting", which is live calls with what is very minimal, and inadequate support. If you fail to meet their AHT (Average Handle Times). you are let go. I do not recommend this company under any circumstances...

Advice to Senior ManagementRemove your "nesting", and build a side-by_side program with an experienced agent. This will increase your new agent retention by an amazing amount...

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Fear of Exceptionalism

Anonymous Employee (Former Employee)
New York, NY

I worked at News Corp full-time for more than a year


Pros: Benefits are above industry standards, discretionary bonuses, decent vacation, unlimited… Cons: Micro-Management style, individualism not collaborative, culture of fear and intimidation, lack of resources, no upper mobility. rigid set of… Advice to Senior Management: Provide your upper level management (EVP and Directors) with sensitivity training, management training should be given to those individuals who come into positions without… No, I would not recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Dynamic and ever changing place to work

Anonymous Employee (Current Employee)
Los Angeles, CA

I have been working at News Corp full-time


Pros: Very entrepreneurial environment that encourages risk taking. Cons: Decentralized systems and structure creates inefficiencies Advice to Senior Management: Find a happy medium between allowing companies the freedom to operate on their… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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