Next Retail

www.next.co.uk
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Ability and talent acknowledged but an overall lack of information from management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Sales Consultant in Manchester, England (UK)
Former Employee - Sales Consultant in Manchester, England (UK)

I worked at Next Retail

Pros

Floor managers do praise a job well done and are quick to recognise talent and ability. Also the benefits are good.

Cons

Too many floor managers at times create confusion amongst staff regarding what needs to be done. Rarely ever see store/area managers, it would be useful to get feedback from a higher level which isn't filtered through several other managers.

Advice to ManagementAdvice

Give more feedback and trying to sell the Directory to distracted shoppers is a hard job and too much pressure is put on reaching targets that are often impossible to reach, creating a lot of Directory applications with false information!

Recommends
Approves of CEO

93 Other Employee Reviews for Next Retail (View Most Recent)

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  1. 1 person found this helpful  

    Shop work at Next Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Supervisor in Southampton, England (UK)
    Former Employee - Customer Service Supervisor in Southampton, England (UK)

    I worked at Next Retail

    Pros

    Overtime
    OK pay for shop work
    Respected in retail
    Share options
    Flexibility to work on different departments
    Staff are generally friendly, but as with any retail job, gossiping occurs!
    Being able to see stock pre-sale!

    Cons

    Power stuggles on the shop floor!
    Hours are now being cut and redundancies made
    The Next Sale - up at 4am for a 5am start, for shop managers, even earlier! Working on 26th and 27th Dec often mandatory. The staff contract specfies work hours to the 'needs of the business' and this is used at Christmas! There is virtually no flexibilty not to work the Next sale.

    Advice to ManagementAdvice

    Reduce waste
    Develop potential managers on the shop floor more readily
    More promo opportunties

    Recommends
  2.  

    I enjoyed my time there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stockroom Assistant in Liverpool, England (UK)
    Former Employee - Stockroom Assistant in Liverpool, England (UK)

    I worked at Next Retail

    Pros

    My manager was understanding and everybody was easy to get on with.
    Team work was key so you were rarely blamed personally for targets not being met.
    Online system for rota and holidays which is very good.
    Holidays were almost always granted, and if not shift swaps or negotiations were allowed.
    Always opportunity for extra hours.

    Cons

    The role itself was very laborious and repetitive.

    Advice to ManagementAdvice

    Christmas bonus should be more evenly spread across shop floor and stockroom workers.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Next Retail

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