There are newer employer reviews for Next Retail
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Ability and talent acknowledged but an overall lack of information from management

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Consultant in Manchester, England (UK)
Former Employee - Sales Consultant in Manchester, England (UK)

I worked at Next Retail

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Floor managers do praise a job well done and are quick to recognise talent and ability. Also the benefits are good.

Cons

Too many floor managers at times create confusion amongst staff regarding what needs to be done. Rarely ever see store/area managers, it would be useful to get feedback from a higher level which isn't filtered through several other managers.

Advice to Management

Give more feedback and trying to sell the Directory to distracted shoppers is a hard job and too much pressure is put on reaching targets that are often impossible to reach, creating a lot of Directory applications with false information!

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  1. Helpful (1)

    Shop work at Next Retail

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Supervisor in Southampton, England (UK)
    Former Employee - Customer Service Supervisor in Southampton, England (UK)

    I worked at Next Retail

    Recommends
    Recommends

    Pros

    Overtime OK pay for shop work Respected in retail Share options Flexibility to work on different departments Staff are generally friendly, but as with any retail job, gossiping occurs! Being able to see stock pre-sale!

    Cons

    Power stuggles on the shop floor! Hours are now being cut and redundancies made The Next Sale - up at 4am for a 5am start, for shop managers, even earlier! Working on 26th and 27th Dec often mandatory. The staff contract specfies work hours to the 'needs of the business' and this is used at Christmas! There is virtually no flexibilty not to work the Next sale.

    Advice to Management

    Reduce waste Develop potential managers on the shop floor more readily More promo opportunties


  2. Helpful (2)

    Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Next Retail

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Meeting new people, gaining customer service experience and teamwork experience which helps when applying for future jobs where good communication, teamwork etc are necessary

    Cons

    Unfair distribution of work, unfair treatment of staff- some managers were quick to get you in trouble for things they themselves were in fact doing.


There are newer employer reviews for Next Retail
There are newer employer reviews for Next Retail

See Most Recent

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