Next Retail

  www.next.co.uk
  www.next.co.uk
There are newer employer reviews for Next Retail

 

horrible treatment of employees

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Supervisor in London, England (UK)
Former Employee - Supervisor in London, England (UK)

I worked at Next Retail full-time (more than 3 years)

Pros

good promotion opportunities, beautiful childrenswear and some home merchandise, some nice co-workers, in some stores good customer service training.

Cons

constantly cutting every employee benefit, giving random hours (short shifts not worth coming in for), cutting breaks, giving very little contract hours, then calling on the day and pressuring to take up shifts - as a result you have no life what so ever, because they will make you drop any plans you made to come to work at last moment. No choice in shifts, horrible mess in management - they put people down for shifts on the rota and don't inform them, then give them disciplinaries for not coming to work. Store and Operations Managers demand completely unreasonably high efficiency that threatens the health and well-being of the workers, you will always be frustrated, because there is no chance what so ever of ever reaching a target - sales or operations. Training is ridiculous - the videos seem to be suitable for mentally retarded people only.
You feel like you are in a comma - every day is just running and running and running - no time to think, develop, improve, or God forbid innovate.
No place for a thinking human being, hated it.

Advice to ManagementAdvice

Treat people with respect, create some non-patronising training that treats people with respect, develop new designs for womenswear, CREATE ACHIEVABLE TARGETS at least sometimes, so once in a blue moon someone can reach it - it's motivating. Unlike the constant failure to reach targets. Teach people creativity - this way they will sell more and have more fun. We are not robots.

Doesn't Recommend
Negative Outlook
No opinion of CEO

84 Other Employee Reviews for Next Retail (View Most Recent)

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  1.  

    Great place to work ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant in London, England (UK)
    Former Employee - Sales Assistant in London, England (UK)

    I worked at Next Retail part-time (less than an year)

    Pros

    - Customer satisfaction is always at the forefront
    - Ability to move between departments
    - Training provided if there for the long-haul
    - Staff and employee discount (Next & Lipsy)
    - Great vibe especially during the Olympics

    Cons

    - Childish behaviour by some of the management (depending on location)
    - Pay could be much better
    - Expect to go above and beyond even though pay is poor
    - Lack of respect to new staff by some senior management

  2.  

    a Fantastic company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in Leicester, England (UK)
    Current Employee - Human Resources in Leicester, England (UK)

    I have been working at Next Retail full-time (more than 3 years)

    Pros

    Great development
    Good internal promotion
    Great atmosphere to work in.

    Cons

    There are no real cons to working at Next, its has a hard working culture but a fun one too.

    Recommends
    Positive Outlook
There are newer employer reviews for Next Retail

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