Next Retail

  www.next.co.uk
  www.next.co.uk
There are newer employer reviews for Next Retail

 

Good place to work as a student. Would not recommend long term

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Home Customer Service Advisor in Leicester, England (UK)
Former Employee - Home Customer Service Advisor in Leicester, England (UK)

I worked at Next Retail part-time (more than an year)

Pros

Pays well for a call centre job and because Next does so well bonuses are near enough a dead certainty

Cons

Too strict, many changes in managers and no real prospects for promotion

Advice to ManagementAdvice

Try to get some consistency in the work place. Rules are different with each manager so call reviews vary per manager

Recommends
Neutral Outlook

78 Other Employee Reviews for Next Retail (View Most Recent)

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  1.  

    I Expected More.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Southampton, England (UK)
    Current Employee - Sales Consultant in Southampton, England (UK)

    I have been working at Next Retail part-time (more than an year)

    Pros

    - Good pay eventually
    - 25% discount
    - Uniform allowance
    - Friendly people
    - Nice environment to work in
    - Generally good customers

    Cons

    - Held back by rules
    - Employees aren't very empowered
    - Feel like you have to ask permission for everything
    - Lack of appreciation for good works
    - Focus on the negatives
    - Some incompetent managers
    - Priorities aren't in order

    Advice to ManagementAdvice

    Although there is a strong message of great customer service sent to the stores from the head office, people who have consistently great customer service seem to be overlooked. Furthermore, in-store emphasis on fitting rooms is low, causing a lot of stolen items.

    I expected more from such a well known and reputable company.

    Doesn't Recommend
    Positive Outlook
  2.  

    Lovely colleagues but restrictions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in York, England (UK)
    Former Employee - Sales Consultant in York, England (UK)

    I worked at Next Retail as a contractor (less than an year)

    Pros

    Everyone is lovely, given plenty of training, plenty of opportunities available.

    Cons

    Compulsory to work sales, restrictions on what you can do as in all chains so little initiative needed.

    Recommends
    Positive Outlook
There are newer employer reviews for Next Retail

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