Next Retail

  www.next.co.uk
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40 Employee Reviews (View Most Recent)

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Good place to work as a student. Would not recommend long term

Home Customer Service Advisor (Former Employee) Leicester, England (UK)

ProsPays well for a call centre job and because Next does so well bonuses are near enough a dead certainty

ConsToo strict, many changes in managers and no real prospects for promotion

Advice to Senior ManagementTry to get some consistency in the work place. Rules are different with each manager so call reviews vary per manager

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Lovely colleagues but restrictions

    Sales Consultant (Former Employee) York, England (UK)

    I worked at Next Retail as a contractor for less than a year


    Pros: Everyone is lovely, given plenty of training, plenty of opportunities… Cons: Compulsory to work sales, restrictions on what you can do… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    I Expected More.

    Sales Consultant (Current Employee) Southampton, England (UK)

    I have been working at Next Retail part-time for more than a year


    Pros: - Good pay eventually - 25% discount - Uniform allowance - Friendly people -… Cons: - Held back by rules - Employees aren't very empowered - Feel like you have to ask permission for… Advice to Senior Management: Although there is a strong message of great customer service sent to the stores from the head office, people who have consistently great customer service… No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More
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