There are newer employer reviews for Next Retail

Good place to work as a student. Would not recommend long term

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Home Customer Service Advisor in Leicester, England (UK)
Former Employee - Home Customer Service Advisor in Leicester, England (UK)

I worked at Next Retail part-time (more than a year)

Recommends
Neutral Outlook
Recommends
Neutral Outlook

Pros

Pays well for a call centre job and because Next does so well bonuses are near enough a dead certainty

Cons

Too strict, many changes in managers and no real prospects for promotion

Advice to Management

Try to get some consistency in the work place. Rules are different with each manager so call reviews vary per manager

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  1. Personal development and overall job satisfaction'

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant in Glasgow, Scotland (UK)
    Current Employee - Sales Assistant in Glasgow, Scotland (UK)

    I have been working at Next Retail full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible working hours , overtime , job security , ability to progress , good training scheme and positive appraisal system

    Cons

    Recently reduced premium for working Boxing Day , poor security team meaning high stock loss, confusing till updates.

    Advice to Management

    Evaluate current managers to ensure most competent staff are doing the job. Better trained call center support staff as they are unhelpful.

  2. Lovely colleagues but restrictions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Sales Consultant in York, England (UK)
    Former Contractor - Sales Consultant in York, England (UK)

    I worked at Next Retail as a contractor (less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Everyone is lovely, given plenty of training, plenty of opportunities available.

    Cons

    Compulsory to work sales, restrictions on what you can do as in all chains so little initiative needed.

There are newer employer reviews for Next Retail

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