There are newer employer reviews for Next Retail
There are newer employer reviews for Next Retail

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Interesting and sometimes fulfilling

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Advisor in West Thurrock, England (UK)
Current Employee - Sales Advisor in West Thurrock, England (UK)

I have been working at Next Retail part-time (More than a year)

Doesn't Recommend
Neutral Outlook
Doesn't Recommend
Neutral Outlook

Pros

There are times that you serve the nicest customers who really appreciate your efforts.

Some of the managers, particularly on my floor are easy going and easy to relate to

Cons

Pleasing the commercial manager can be somewhat difficult. Hours, one minute you are bombarded with hours to work and other times there are not enough available hours to work and earn a living

Advice to Management

Try and engage more with your staff. If you were to really sit down and examine why staff members are leaving you'd find that 6-7/10 you are the reason for it.

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  1. Flexible hours - low pay - limited progression after training - a good first job but other options if experienced

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stockroom Assistant
    Current Employee - Stockroom Assistant

    I have been working at Next Retail (More than 5 years)

    Positive Outlook
    Disapproves of CEO
    Positive Outlook
    Disapproves of CEO

    Pros

    Staff Discount 25% - I am at a very good shop, having worked at several and respect the management team overall, some managers are more flexible than others and encourage positive flexibility, but most are rather ridgid.

    Cons

    Management are a mixed bag from good to very smarmy - quite store dependent. Distribution pays better but very robotic. being a seasonal business forget quality Christmases or getting School Holidays off if below manager or Coordinator.

    Advice to Management

    reinstate some of the benefits and consider more humane contracts - Van drivers paid the same as Sales consultants but effectively supervisors? The enhanced training is very good but perhaps some sort of incentive at the end of it.


  2. Good place to work as a student. Would not recommend long term

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Customer Service Advisor in Leicester, England (UK)
    Former Employee - Home Customer Service Advisor in Leicester, England (UK)

    I worked at Next Retail part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Pays well for a call centre job and because Next does so well bonuses are near enough a dead certainty

    Cons

    Too strict, many changes in managers and no real prospects for promotion

    Advice to Management

    Try to get some consistency in the work place. Rules are different with each manager so call reviews vary per manager


There are newer employer reviews for Next Retail
There are newer employer reviews for Next Retail

See Most Recent

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