Next Retail

  www.next.co.uk
  www.next.co.uk
There are newer employer reviews for Next Retail

 

Fantastic experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Supervisor in Leicester, England (UK)
Former Employee - Customer Service Supervisor in Leicester, England (UK)

I worked at Next Retail full-time (more than 5 years)

Pros

Excellent management who were supportive and nurturing.
Fantastic training that was thorough, well designed and executed with excellent follow up support.
Varied job roles and excellent opportunities for progression.
Cared about your own development and objectives and provided opportunities to reach these for those willing to put in the time and effort.
Great pay - excellent bonus, monthly and seasonally.
Great concessions - 25% discount, Staff Shop access and VIP Sale.
Good long term support and appraisals.
Overall - great, fun and lively working culture, sometimes damaged by business changes.

Cons

Constantly changing goalposts.
A lot of pressure on staff which can affect morale.
Difficult to get time off and unrealistic management of holidays.
High degree of flexibility and resilience required.

Advice to ManagementAdvice

More considerate management of employees with regards to holiday, disputes etc.

Recommends
Positive Outlook
Approves of CEO

84 Other Employee Reviews for Next Retail (View Most Recent)

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  1.  

    Interesting and sometimes fulfilling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Advisor in West Thurrock, England (UK)
    Current Employee - Sales Advisor in West Thurrock, England (UK)

    I have been working at Next Retail part-time (more than an year)

    Pros

    There are times that you serve the nicest customers who really appreciate your efforts.

    Some of the managers, particularly on my floor are easy going and easy to relate to

    Cons

    Pleasing the commercial manager can be somewhat difficult. Hours, one minute you are bombarded with hours to work and other times there are not enough available hours to work and earn a living

    Advice to ManagementAdvice

    Try and engage more with your staff. If you were to really sit down and examine why staff members are leaving you'd find that 6-7/10 you are the reason for it.

    Doesn't Recommend
    Neutral Outlook
  2.  

    Flexible hours - low pay - limited progression after training - a good first job but other options if experienced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stockroom Assistant
    Current Employee - Stockroom Assistant

    I have been working at Next Retail (more than 5 years)

    Pros

    Staff Discount 25% - I am at a very good shop, having worked at several and respect the management team overall, some managers are more flexible than others and encourage positive flexibility, but most are rather ridgid.

    Cons

    Management are a mixed bag from good to very smarmy - quite store dependent. Distribution pays better but very robotic. being a seasonal business forget quality Christmases or getting School Holidays off if below manager or Coordinator.

    Advice to ManagementAdvice

    reinstate some of the benefits and consider more humane contracts - Van drivers paid the same as Sales consultants but effectively supervisors? The enhanced training is very good but perhaps some sort of incentive at the end of it.

    Positive Outlook
    Disapproves of CEO
There are newer employer reviews for Next Retail

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