There are newer employer reviews for Next Step Living

6 people found this helpful

Great company with hard working and fun employees.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Boston, MA
Former Employee - Customer Service Representative in Boston, MA

I worked at Next Step Living full-time (more than a year)

Pros

Fast paced and engaging environment, great employee base, and good camraderie. Also a very successful

Cons

Sometimes are overworked because of seasonal swing in customer demand, and management isn't ideally transparent.

Recommends
Neutral Outlook
Approves of CEO

Next Step Living Response

Sep 16, 2014Employee Relations Representative

Thanks for the feedback! The seasonal swing is definitely a challenge in this industry, especially in New England! I’m thrilled to hear that you valued the work environment and the people in it. The ... More

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  1. 3 people found this helpful

    On the rise...

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Next Step Living

    Pros

    A young and energetic group of people who are motivated in making a difference.

    Cons

    Still going through growing pains. Makes things hectic at times.

  2. 5 people found this helpful

    Solar Sales Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Next Step Living full-time (more than a year)

    Pros

    The Company is well run and has the optimal number of layers of management to not only improve the customer experience but also the efficiency and profitability of the company. I am always impressed that team leaders and sales managers are focused on the customer.
    NSL makes a very large impact and constantly trains its employees to better themselves, enhance their knowlege about energy efficiency and articulate that to the customer so that a family may take meaningful action to save money, become more comfortable, and improve the enviroment.

    Cons

    Salaries are not the highest but if you are in sales, your performance-pay is based on your work ethic, ability to take constructive criticism, and persistence - they teach the rest.

    Advice to ManagementAdvice

    Stay on track, utilize customer base to introduce new product offerings to help customers save money and reduce dependence on oil and gas.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Next Step Living

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