32 Employee Reviews (View Most Recent)

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4 people found this helpful  

Great company with hard working and fun employees.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Boston, MA
Former Employee - Customer Service Representative in Boston, MA

I worked at Next Step Living full-time for more than a year

Pros

Fast paced and engaging environment, great employee base, and good camraderie. Also a very successful

Cons

Sometimes are overworked because of seasonal swing in customer demand, and management isn't ideally transparent.

Recommends
Neutral Outlook
Approves of CEO

Other Reviews for Next Step Living

  1. 4 people found this helpful  

    Solar Sales Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Next Step Living full-time for more than a year

    Pros

    The Company is well run and has the optimal number of layers of management to not only improve the customer experience but also the efficiency and profitability of the company. I am always impressed that team leaders and sales managers are focused on the customer.
    NSL makes a very large impact and constantly trains its employees to better themselves, enhance their knowlege about energy efficiency and articulate that to the customer so that a family may take meaningful action to save money, become more comfortable, and improve the enviroment.

    Cons

    Salaries are not the highest but if you are in sales, your performance-pay is based on your work ethic, ability to take constructive criticism, and persistence - they teach the rest.

    Advice to ManagementAdvice

    Stay on track, utilize customer base to introduce new product offerings to help customers save money and reduce dependence on oil and gas.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    A Fast Paced and Growing Company where employees have a real impact!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Next Step Living full-time for more than a year

    Pros

    NSL is truly a mission based company that has a positive impact on its customers and the environment everyday. I don't know many other people who are as excited and happy to go to work every day as the people that work here. There are incredible opportunities for growth here. While most employees are at NSL because of it's environmental impact, it's also a great fit for people looking a unique and rapidly growing company.

    Cons

    You should not work here if you're looking for a typical 9-5, cookie cutter job where everything is laid out for you on a daily basis. There are growing pains at NSL and it can often be hectic, but no where else are you given an opportunity like this to take a project or a job and use it to have such an impact on your own personal and career development, customers and communities, and the environment. Every day is a new challenge and a learning experience, and that's what makes it such a unique place to be.

    Recommends
    Positive Outlook
    Approves of CEO
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