There are newer employer reviews for Next (UK)

 

Personal development and overall job satisfaction'

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Assistant  in  Glasgow, Scotland (UK)
Current Employee - Sales Assistant in Glasgow, Scotland (UK)

I have been working at Next (UK) full-time for more than 3 years

Pros

Flexible working hours , overtime , job security , ability to progress , good training scheme and positive appraisal system

Cons

Recently reduced premium for working Boxing Day , poor security team meaning high stock loss, confusing till updates.

Advice to ManagementAdvice

Evaluate current managers to ensure most competent staff are doing the job. Better trained call center support staff as they are unhelpful.

Recommends
Positive Outlook
Approves of CEO

21 Other Employee Reviews for Next (UK) (View Most Recent)

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  1.  

    horrible treatment of employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor  in  London, England (UK)
    Former Employee - Supervisor in London, England (UK)

    I worked at Next (UK) full-time for more than 3 years

    Pros

    good promotion opportunities, beautiful childrenswear and some home merchandise, some nice co-workers, in some stores good customer service training.

    Cons

    constantly cutting every employee benefit, giving random hours (short shifts not worth coming in for), cutting breaks, giving very little contract hours, then calling on the day and pressuring to take up shifts - as a result you have no life what so ever, because they will make you drop any plans you made to come to work at last moment. No choice in shifts, horrible mess in management - they put people down for shifts on the rota and don't inform them, then give them disciplinaries for not coming to work. Store and Operations Managers demand completely unreasonably high efficiency that threatens the health and well-being of the workers, you will always be frustrated, because there is no chance what so ever of ever reaching a target - sales or operations. Training is ridiculous - the videos seem to be suitable for mentally retarded people only.
    You feel like you are in a comma - every day is just running and running and running - no time to think, develop, improve, or God forbid innovate.
    No place for a thinking human being, hated it.

    Advice to ManagementAdvice

    Treat people with respect, create some non-patronising training that treats people with respect, develop new designs for womenswear, CREATE ACHIEVABLE TARGETS at least sometimes, so once in a blue moon someone can reach it - it's motivating. Unlike the constant failure to reach targets. Teach people creativity - this way they will sell more and have more fun. We are not robots.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great bonus's, bad shift patterns

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant  in  Wolverhampton, England (UK)
    Current Employee - Sales Consultant in Wolverhampton, England (UK)

    I have been working at Next (UK) part-time for more than a year

    Pros

    Great bonus's when we meet targets and even better super bonus's! 25% staff discount and 75% uniform allowance. Good training program.

    Cons

    The shift patterns are 3 hour shifts for part timers and you can only work a maximum of 20 hours per week. You have to re-apply for your contract every year and if you don't get it you could be made redundant! They have red weeks when you are not allowed to take any time off work this is over busy periods like sale days and the whole of December...

    Doesn't Recommend
    Neutral Outlook
There are newer employer reviews for Next (UK)

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