Next (UK)

  www.next.co.uk
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Flexible hours - low pay - limited progression after training - a good first job but other options if experienced

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Stockroom Assistant
Current Employee - Stockroom Assistant

Pros

Staff Discount 25% - I am at a very good shop, having worked at several and respect the management team overall, some managers are more flexible than others and encourage positive flexibility, but most are rather ridgid.

Cons

Management are a mixed bag from good to very smarmy - quite store dependent. Distribution pays better but very robotic. being a seasonal business forget quality Christmases or getting School Holidays off if below manager or Coordinator.

Advice to ManagementAdvice

reinstate some of the benefits and consider more humane contracts - Van drivers paid the same as Sales consultants but effectively supervisors? The enhanced training is very good but perhaps some sort of incentive at the end of it.

Positive Outlook
Disapproves of CEO

Other reviews for Next (UK)

  1.  

    Personal development and overall job satisfaction'

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant  in  Glasgow, Scotland (UK)
    Current Employee - Sales Assistant in Glasgow, Scotland (UK)

    Pros

    Flexible working hours , overtime , job security , ability to progress , good training scheme and positive appraisal system

    Cons

    Recently reduced premium for working Boxing Day , poor security team meaning high stock loss, confusing till updates.

    Advice to ManagementAdvice

    Evaluate current managers to ensure most competent staff are doing the job. Better trained call center support staff as they are unhelpful.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    horrible treatment of employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor  in  London, England (UK)
    Former Employee - Supervisor in London, England (UK)

    Pros

    good promotion opportunities, beautiful childrenswear and some home merchandise, some nice co-workers, in some stores good customer service training.

    Cons

    constantly cutting every employee benefit, giving random hours (short shifts not worth coming in for), cutting breaks, giving very little contract hours, then calling on the day and pressuring to take up shifts - as a result you have no life what so ever, because they will make you drop any plans you made to come to work at last moment. No choice in shifts, horrible mess in management - they put people down for shifts on the rota and don't inform them, then give them disciplinaries for not coming to work. Store and Operations Managers demand completely unreasonably high efficiency that threatens the health and well-being of the workers, you will always be frustrated, because there is no chance what so ever of ever reaching a target - sales or operations. Training is ridiculous - the videos seem to be suitable for mentally retarded people only.
    You feel like you are in a comma - every day is just running and running and running - no time to think, develop, improve, or God forbid innovate.
    No place for a thinking human being, hated it.

    Advice to ManagementAdvice

    Treat people with respect, create some non-patronising training that treats people with respect, develop new designs for womenswear, CREATE ACHIEVABLE TARGETS at least sometimes, so once in a blue moon someone can reach it - it's motivating. Unlike the constant failure to reach targets. Teach people creativity - this way they will sell more and have more fun. We are not robots.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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