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4 people found this helpful

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  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Saint Louis, MO
Former Employee - Customer Service Representative in Saint Louis, MO

I worked at Nielsen full-time (more than 8 years)

Pros

Long-term reputation in media field
No direct competitor in TV Ratings

Cons

Private equity group buy-out was "death knell" to a legendary leader in media & marketing research.
Ongoing company-wide layoffs each year.
U.S. workers replaced by 3-yr Visa workers from India through Tata Industries.
Poor management.
Horrible, defeated morale of workers.

Advice to ManagementAdvice

Media research is a unique entity and cannot be operated like running a widget factory.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
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  1. 1 person found this helpful

    Work/life balance? What's that?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager in New York, NY
    Current Employee - Senior Product Manager in New York, NY

    I have been working at Nielsen full-time (more than 3 years)

    Pros

    Good in house education opportunities provided by the company
    Many intelligent coworkers

    Cons

    Hard work not rewarded
    Constantly need to be on your guard as execs will throw you under bus to protect themselves
    Career development by managers is non-existent
    Cost above quality mentality
    Offshore, offshore, offshore
    Moving away from co-location

    Advice to ManagementAdvice

    If you want to be a cutting edge media company, you're going to have to innovate, you're going to have to spend some money and you're going to have to realize your execs are truly out of touch with where the online, tv, mobile world is headed and how quickly it's headed there. Wake up or you'll NEVER catch up.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful

    For the first 20 years it was great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Oldsmar, FL
    Former Employee - Anonymous Employee in Oldsmar, FL

    I worked at Nielsen

    Pros

    Plenty of opportunity to work as many hours as you wanted to work, from home or in office. Good benefits, pay and training.

    Cons

    Process improvement is good when properly coordinated and executed but, when processes are changed multiple times in a year Employees grew fatigued and morale suffered. Long time employees felt their input was ignored. We knew there were inefficiencies to be corrected and exactly what could be done, but, the executive leaders were arrogant and favored courting "Emerging Leaders" who would toe the company line without question.

    Advice to ManagementAdvice

    Forced ranking does not motivate employees to perform, it makes them feel hopeless...like no matter how well they perform or how much time they give the company, someone will still be ranked lower so managers can meet the executive directive. Value the people who understand the business. We are not producing widgets and your clients will jump ship when they realize that your contractors don't understand the business and cannot spot inaccuracies in the data.

    Disapproves of CEO
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