Nordstrom

  www.nordstrom.com
  www.nordstrom.com
There are newer employer reviews for Nordstrom

1 person found this helpful  

Lower Pay, Good Work/Life balance so far

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Systems Analyst in Seattle, WA
Current Employee - Systems Analyst in Seattle, WA

I have been working at Nordstrom

Pros

Management is understanding of work life balance - thus far not a lot of off time spent working

Cons

Pay is lower than comparable jobs at other employers, and benefits package, while quite good, does not make up for it.

Advice to ManagementAdvice

If you want to be competitive in IT, and keep your top talent, you need to pay like other shops. Show us the money!

Recommends
Approves of CEO

3057 Other Employee Reviews for Nordstrom (View Most Recent)

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  1.  

    Fantastic place to work for people with personal drive!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales in Miami, FL
    Former Employee - Sales in Miami, FL

    I worked at Nordstrom

    Pros

    Benefits are top-notch, The customers are exciting to interact with, Many other employees and managers are real gems.

    Cons

    As with any Point of Sale driven business, I have seen some tensions arise between salespeople.

    Advice to ManagementAdvice

    Help to nurture a good employee community by recognizing employees for teamwork in group-performance as well as the sometimes over-shadowing individual performance. In the long run, a happy department is a thriving department. A thriving department is a customer friendly department.

    Recommends
    Approves of CEO
  2. 8 people found this helpful  

    Consistently Inconsistent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales in Brea, CA
    Current Employee - Sales in Brea, CA

    I have been working at Nordstrom

    Pros

    Challenging, good company vision, discount.

    Cons

    HR is a joke, so don't waste your time unless you really enjoy soulless machines.
    It's all about gossip, backstabbing, and complaining. You're treated like a child, and it shows in the staff that have been there forever: they act like children.

    There's no clear rules at Nordstrom. They like to say that everything is a guideline, but there really isn't any clear direction for employees to take. Departments make their own rules with regard to "saving sales," who goes home early, who gets fired, who gets hired, etc.

    They claim to have an "upside down pyramid" approach to employment, but that's clearly not the case. Management acts like it walks on water, and clearly thinks its better than the employees who are treated as expendable numbers. If I hadn't had previous experience in sales in a department store, I would've failed immediately.

    I've survived at this job by realizing that as long as you sell well, you can honestly get away with saying and doing anything. Never have I worked a job where it's VERY clear that favoritism exists between management and employees.

    I've challenged the company several times on policies they try to enforce on employees and never really have gotten clear answers as to why certain policies exist.

    If a return comes back at Nordstrom, FOR ANY REASON, it comes out of your pay. How absurd is that? It wouldn't bother me so much, but there is NO hourly pay. It's obscene that if a customer has a valid concern with a purchase (like a defect, snag, etc), that I have to lose pay. It's also INSANE how Nordstrom lets thieves get away with murder --- targeting salespeople and buying tons on fraudulent cards (gift cards, stolen credit cards), and then the thieves return for cash.

    Working here is like a trainwreck. You cannot walk away because it's fascinating to look at, but the longer you stand there, the more it stinks.

    Management often travels in cliques around the store, gossiping (while they collect their salaries).

    Advice to ManagementAdvice

    Reevaluate the Nordstrom culture. Management doesn't hold the same ideals it used to. It's no longer about the company vision, but about money money money... The original Nordstrom was about service, and understood that good service = good profits.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Nordstrom

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