There are newer employer reviews for Nordstrom
There are newer employer reviews for Nordstrom

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Great experience, great products, great people

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Associate in Santa Barbara, CA
Former Employee - Sales Associate in Santa Barbara, CA
Recommends
Approves of CEO

Pros

1. Commission based pay 2. Young coworkers and managers 3. Flexible schedule 4. Reputable company and products

Cons

Limited room to grow and be promoted.

Other Employee Reviews for Nordstrom

  1. Helpful (8)

    Consistently Inconsistent

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Brea, CA
    Current Employee - Sales in Brea, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Challenging, good company vision, discount.

    Cons

    HR is a joke, so don't waste your time unless you really enjoy soulless machines. It's all about gossip, backstabbing, and complaining. You're treated like a child, and it shows in the staff that have been there forever: they act like children. There's no clear rules at Nordstrom. They like to say that everything is a guideline, but there really isn't any clear direction for employees to take. Departments make their own rules with regard to "saving sales," who goes home early, who gets fired, who gets hired, etc. They claim to have an "upside down pyramid" approach to employment, but that's clearly not the case. Management acts like it walks on water, and clearly thinks its better than the employees who are treated as expendable numbers. If I hadn't had previous experience in sales in a department store, I would've failed immediately. I've survived at this job by realizing that as long as you sell well, you can honestly get away with saying and doing anything. Never have I worked a job where it's VERY clear that favoritism exists between management and employees. I've challenged the company several times on policies they try to enforce on employees and never really have gotten clear answers as to why certain policies exist. If a return comes back at Nordstrom, FOR ANY REASON, it comes out of your pay. How absurd is that? It wouldn't bother me so much, but there is NO hourly pay. It's obscene that if a customer has a valid concern with a purchase (like a defect, snag, etc), that I have to lose pay. It's also INSANE how Nordstrom lets thieves get away with murder --- targeting salespeople and buying tons on fraudulent cards (gift cards, stolen credit cards), and then the thieves return for cash. Working here is like a trainwreck. You cannot walk away because it's fascinating to look at, but the longer you stand there, the more it stinks. Management often travels in cliques around the store, gossiping (while they collect their salaries).

    Advice to Management

    Reevaluate the Nordstrom culture. Management doesn't hold the same ideals it used to. It's no longer about the company vision, but about money money money... The original Nordstrom was about service, and understood that good service = good profits.


  2. If you are looking to go into Management this is a great opportunity

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Operations Intern in Bloomington, MN
    Former Employee - Store Operations Intern in Bloomington, MN
    Recommends
    Approves of CEO

    Pros

    Everyone is very personable and friendly. The commission pay is a great incentive to sell. The sales are great opportunities to make money. You get the whole history of Nordstrom and how it came about. Also a company I would be proud to work for

    Cons

    Very competitive environment because of commission. A lot of the staff is older and it is their primary income.

    Advice to Management

    The length of time someone has worked for Nordstrom should not gain them "seniority." Great training sessions, the history was very interesting and helpful to learn


There are newer employer reviews for Nordstrom
There are newer employer reviews for Nordstrom

See Most Recent

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