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Management very poor

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Stock  in  Bellevue, WA
Former Employee - Stock in Bellevue, WA

I worked at Nordstrom full-time for less than a year

Pros

Enjoyed the job...and the people I worked with, but the management needs lots of improvement.

Cons

When you are at the bottom of the employee pyramid, management treats you like trash. There is no acknowledgement for the work you do or even a thank you. Rules seem to change everyday, usually without any notice. You hear about them through the grapevine or by accident. Norstrom management seems to not have no communication with employees. When put on leave, due to lack of work, Nordstrom does not even offer or try or help find another position within the company. Discovered that Nordstrom does not hire or promote within.

Advice to ManagementAdvice

How about a "thank you". Management needs to give more respect to their employees. More communication needed.

Doesn't Recommend
Negative Outlook
No opinion of CEO

2709 Other Employee Reviews for Nordstrom (View Most Recent)

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  1.  

    sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at Nordstrom full-time for more than 5 years

    Pros

    benefits and leads to better job

    Cons

    commission .no education needed ...hate growing there

    Advice to ManagementAdvice

    stop returns of used merchandise...only effects the salesperson

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    No Different than Other Retailers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Support Associate  in  Los Angeles, CA
    Former Employee - Support Associate in Los Angeles, CA

    I worked at Nordstrom full-time for more than 3 years

    Pros

    Tremendous on the customer service experience. Believes in promoting from within. Competitive wages in the sense that if you are an amazing seller, you will be successful in your department, pay, and job. Great reputation and provides you a chance to learn all about fashion and the latest trends for the season. Always on the cutting edge of new technology and social media!

    Cons

    Customers take advantage of the No Return Policy. Due to the liberal return policy of the company, distrustful consumers will abuse the system affecting sales, returns, and productivity of the employees. Location makes a difference in repeat business and regular traffic. Not all stores are created equal due to the demographic and demand of merchandise, some requested designer brands will not available for all stores. Due to tough economic times expect massive layoffs and people being released. Departments and featured aspects of the company are being omitted in favor of cutting costs. In the end service suffers.

    Advice to ManagementAdvice

    Bring back the departments that are customers traditionally remembered such as in store piano players, fragrance vendors, store phone operators, and the Customer Service departments.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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