Nordstrom

  www.nordstrom.com
  www.nordstrom.com
There are newer employer reviews for Nordstrom

 

cosmetics

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Norfolk, VA
Current Employee - Anonymous Employee in Norfolk, VA

I have been working at Nordstrom part-time (more than 8 years)

Pros

customer service, able to take care of customer needs without jumping through hoops,

Cons

not the same customer service culture as it was a few years ago, company more driven by numbers than service now

Advice to ManagementAdvice

take better care of your more experienced employees and long timers that have been with the company for years not just a few months. go back to the focus being on customer service because that is how you keep customers coming back and spending more; not the focus on get all you can and not address the customers needs.

Recommends
Positive Outlook
Approves of CEO

3057 Other Employee Reviews for Nordstrom (View Most Recent)

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  1.  

    If you can sell you will make money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Denver, CO
    Former Employee - Sales Associate in Denver, CO

    I worked at Nordstrom full-time (less than an year)

    Pros

    Opportunity to grow and improve sales.

    Cons

    Hours are not always the best. Management barley knows what they are doing. Hard during slow months.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    great company to learn about how to be a great leader of people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Manager in Seattle, WA
    Former Employee - Merchandise Manager in Seattle, WA

    I worked at Nordstrom full-time (more than 10 years)

    Pros

    Great pay and salaries. Solid benefits, 401K match and profit sharing. Opportunity to grow as far as you want with ample support and great mentors.

    Cons

    Must be a self starter. Can not, should not rely on others to walk you through your new position in order to learn. Can take over your life and demand way more than the 40 hour work week.

    Advice to ManagementAdvice

    Set clear expectations and examples on how to get there. Keep the employee benefits as a top priority.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Nordstrom

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