There are newer employer reviews for Nordstrom
There are newer employer reviews for Nordstrom

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cosmetics

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Norfolk, VA
Current Employee - Anonymous Employee in Norfolk, VA

I have been working at Nordstrom part-time (More than 8 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

customer service, able to take care of customer needs without jumping through hoops,

Cons

not the same customer service culture as it was a few years ago, company more driven by numbers than service now

Advice to Management

take better care of your more experienced employees and long timers that have been with the company for years not just a few months. go back to the focus being on customer service because that is how you keep customers coming back and spending more; not the focus on get all you can and not address the customers needs.

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  1. If you can sell you will make money.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Denver, CO
    Former Employee - Sales Associate in Denver, CO

    I worked at Nordstrom full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunity to grow and improve sales.

    Cons

    Hours are not always the best. Management barley knows what they are doing. Hard during slow months.


  2. Helpful (1)

    Not What I Expected

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - KidsWear Sales in Santa Monica, CA
    Former Employee - KidsWear Sales in Santa Monica, CA

    I worked at Nordstrom part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun atmosphere, reputable company, store discount, face to face work with customers, room for advancement

    Cons

    MOST of the departments only pay with COMMISSION ONLY. keep in mind that if no one shops and you dont sell, you make NO money unless you "miss draw" and then you make around $10/ hr. Also, sales can become very competitive and employees sometimes steal sales from each other

    Advice to Management

    there should be a base pay plus commission. Nordstrom charges too much for items to not at least treat their employees with a base pay for all of their hard work.


There are newer employer reviews for Nordstrom
There are newer employer reviews for Nordstrom

See Most Recent

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