There are newer employer reviews for Nordstrom
There are newer employer reviews for Nordstrom

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Helpful (1)

Amazing company - just be careful what department you end up in.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Associate in Roseville, CA
Former Employee - Sales Associate in Roseville, CA
Recommends
Neutral Outlook
Approves of CEO

I worked at Nordstrom full-time (Less than a year)

Pros

Competitive pay (and commission); opportunity to make A LOT of money even in entry-level positions; company is like a family - people WANT to get to know you, even if you're on a different floor. Lots of room for advancement - hires from within. Open door policy truly is open - even the store manager is constantly available to you. Good benefits, including gratis. Usually pretty flexible to work around school schedules, but not other jobs.

Cons

Favoritism - nearly all departments favor some employees over others, but some departments are particularly bad. If you have a new or poor manager, don't expect a lot of product training. You will show up on your first day, and be told to fold until someone comes into the department -- then sell to them. Not much guidance. Personal stylists that are on your floor are often not held accountable for their customers, so you may end up cleaning up after them a lot which cuts into your sales time. The new register hubs that they have and a pain to work around and on, and feel sketchy because your customer is now on the same side as you when you're handling cash.

Advice to Management

Train, train, train! Train your employees! Shadow them, give advice, help them become the best salesperson they can be. And for heaven's sake, don't steal sales from your associates - their success is your success, there isn't enough to go around.

Other Employee Reviews for Nordstrom

  1. Helpful (2)

    Nordstrom Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Hurst, TX
    Former Employee - Retail Sales Associate in Hurst, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Nordstrom full-time (Less than a year)

    Pros

    Team meetings every morning to recognize top sales associates, everyone dresses well and has an overall professional attitude.

    Cons

    Cut throat competition among team members to make sales goals which often leads to employees stealing sales from each other. When a customer returns merchandise you have sold them it subtracts from your pay.

    Advice to Management

    Focus less on ranking employees on a number scale and more on their overall contributions at work.


  2. Helpful (1)

    Work life balance is not there

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in San Mateo, CA
    Current Employee - Human Resources Manager in San Mateo, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Nordstrom full-time (More than 5 years)

    Pros

    good benefits, promote from within

    Cons

    tough commute, work life balance is not there


There are newer employer reviews for Nordstrom
There are newer employer reviews for Nordstrom

See Most Recent

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