Nordstrom

  www.nordstrom.com
  www.nordstrom.com
There are newer employer reviews for Nordstrom

 

Cosmetic Counter Manager

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Cosmetics Counter Manager in Palo Alto, CA
Current Employee - Cosmetics Counter Manager in Palo Alto, CA

I have been working at Nordstrom full-time (more than 5 years)

Pros

If you are committed and work hard you will have opportunity to move up within the Company.

Cons

Long hours, pressure of making numbers, opening accounts, Inventory a few times a year .
For the work you do they really under pay the hardest workers.

Advice to ManagementAdvice

Make sure to recognize the truly dedicated workers and notice the ones that can make a difference instead of the ones who got in because of who they know.

Recommends
Positive Outlook
Approves of CEO

3039 Other Employee Reviews for Nordstrom (View Most Recent)

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  1. 2 people found this helpful  

    Don't practice what they preach

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Various
    Current Employee - Various

    I have been working at Nordstrom full-time (more than 8 years)

    Pros

    As a manager, you can make decent money based on salary. As a salesperson, you need to be at a larger and busy store to make decent commission wages. Benefits are decent, industry standard. Paid time off can accumulate quickly as you grow with the company. Opportunity for growth if you are mobile. If you can get along with people, you can get far in this company. Still a good company to work for, as you don't need any previous training or education and this could be a starting point.

    Cons

    This company cannot figure out what direction they want to move in. Trying to add more technology (iPods/iPads, getting rid of traditional registers) which break down constantly and internet downtime causes delays for customers. Cutting/combining support positions without clear direction on what the new roles are supposed to be. Regions are not in tune with each other. Standards are different from region to region. Support roles are becoming less and less important. Regional support managers are so overloaded, they have no clue what is going on at the store level. Regional sales managers are out of touch with smaller stores and only focus on "A level" high performing stores. The philosophy is great, but it really isn't followed any more, except that the customer will always get whatever they want. This is not the same great company it was 8-10 years ago.

    Advice to ManagementAdvice

    Support positions are overloaded. Stop combining management roles with departments that have completely different tasks. Stop trying to eliminate a Customer Service department and renaming something different every few months. You are confusing the customers. Store level employees should have input on manager/regional manager performance reviews.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    unstable work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cosmetic Counter Manager in Seattle, WA
    Former Employee - Cosmetic Counter Manager in Seattle, WA

    I worked at Nordstrom full-time (more than 3 years)

    Pros

    pay was great
    made my own schedule
    good co workers
    hour lunch
    opportunity to advance..IF you are a favorite.
    thats about it.

    Cons

    management changes way too often to feel supported in your business
    sales are more important than the customer
    absolutely no work life balance - you can take time off in february...IF it doesn't effect your business and if you take time another month, you can expect to be lectured about how inconvenient it is, even for family emergencies.
    Management will say one thing, then do another...ie: "You sell a clarisonic, you can win a flee at 3 card (which means you can leave at 3pm if you opened instead of 5)" and then when you try to use it "we took those away because nobody had a physical card" (WHICH THEY NEVER HANDED OUT EVEN WHEN YOU ASKED FOR IT MULTIPLE TIMES)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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