There are newer employer reviews for Nordstrom

Great company to grow up in & grow with.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Project Manager in Seattle, WA
Current Employee - Project Manager in Seattle, WA

I have been working at Nordstrom full-time (more than 10 years)

Pros

Nordstrom values your work ethic and potential more than having a particular degree. If you are passionate about what you do you will quickly move through the ranks.

Cons

none I can think of

Recommends
Positive Outlook
Approves of CEO
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  1. 2 people found this helpful

    Incompetent Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Business Analyst in Seattle, WA
    Former Contractor - Business Analyst in Seattle, WA

    I worked at Nordstrom as a contractor (less than a year)

    Pros

    LIked my co-workers, fun, tight-knit group--almost felt like family.

    Cons

    Technology department had lots of room for improvement--environments constantly down, a lot of work was offshored, management spent more time at lunch engagements than working,

    I was hired as a contract worker to do a project that got scrapped based on a new direction they were going with their budget. All other contractors got cut early due to poor budget planning and the fact that managers prioritize lunch dates over strategy and managing.

    Offshore was screwing Nordstrom financially as not much work was ever get accomplished. Every day it seemed like their were issues with Infofys, though management couldn't see through this and gloated about their performance. Many of the people they sent onshore were incompetent as well.

    Lack of cross functional communication amongst teams which led to issues with software integration.

    I'm surprised the site functions so well with the poor management in IT. If you have ambition and don't want a tarnished reputation, go to another company besides Nordstrom for an IT career.

    Advice to ManagementAdvice

    You can't have a baby in one month by hiring 9 people. You need to course correct based on a realistic plan.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful

    Best mall job you could get

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Seattle, WA
    Former Employee - Sales Representative in Seattle, WA

    I worked at Nordstrom full-time (more than a year)

    Pros

    Overall, Nordstrom treats its employees very well. They give them lots of freedom to make decisions when helping clients, with very little policy and procedure to worry about. They want to emphasize building relations with customers, giving each client a reason to come back specifically to you. The training is really well done, and I met a lot of great employees here.

    Cons

    HR will tell you a lot about benefits, but what they don't tell you is that your benefits are contingent upon your hours worked, and only the top employees get the hours necessary to maintain benefits. In other words, if you're not a top seller, you don't get benefits. It's hard to see that especially when some employees are not sharks, and they have a child to provide for. I can understanding having your best sellers on the floor as much as possible, but medical care should not be up for grabs to the most aggressive sellers.

    Furthermore, management also doesn't tell you that they overstaff each department to the point where there's often more employees than customers, even during the busy seasons. It's like taking a bunch of hungry dogs, locking them in a room, and throwing one, tiny piece of meat in the center to see them go at it. During the sales and high selling seasons, they keep hiring new people like it's going out of style, and before long you're practically fighting against your own team members just to greet a customer.

    It's feast or famine, and the way they've been hiring lately, there's a lot more famine going on.

    Advice to ManagementAdvice

    Give employees a chance to meet goals by hiring the right number of people. If Nordstrom simply hired just the number of people that they needed, people would sell plenty, would have the hours they need, and have benefits. Perhaps it's cheaper to hire more people than it is to give fewer employees medical care? Maybe it is, but if you keep your employees happy, they'll do a better job of keeping your customers happy. It only fits with the cornerstone principles of your company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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