There are newer employer reviews for Nordstrom
There are newer employer reviews for Nordstrom

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Helpful (2)

Gained valuable customer service, management and training tools.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Department Manager
Former Employee - Department Manager

I worked at Nordstrom full-time (More than 5 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Your customers! Amazing clientele, you get to know every aspect of their life! Great opportunity to move up considering they promote from within. Started as a sales associate and moved my way up to department manager.

Cons

Barely a work/life balance. Sales goals were hard to reach for my department and was got a lot of pressure from upper management. It is commission based for your employees so if sales were low, this created turnover. My position was cut due to something they called "going into neighborhoods." Eventually the whole neighborhood idea ended up being a bad idea.

Advice to Management

Don't just "call someone to the office" when you are planning on yelling at them. Tell your managers when they are doing a great job and when they need to work on things. Don't overwork your managers. Sometimes they are working 12 hour days to hit half yearly sales goals that are through the roof. Take a look at the economy for once.

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  1. My experience at Nordstrom gave me the skills, talent and abilities I have today, it was great.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Merchandiser in San Diego, CA
    Former Employee - Regional Merchandiser in San Diego, CA

    I worked at Nordstrom full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The Nordstrom culture. The benefits, compensation. The ability to get promoted in several difference directions.

    Cons

    In Management positions, having to be mobile.

    Advice to Management

    Thank you for the many, great years!


  2. I learned how to give exceptional customer service.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Tampa, FL
    Current Employee - Sales Associate in Tampa, FL

    I have been working at Nordstrom full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You are exposed to a lot of great opportunities through customers you meet. Nordstrom is a highly regarded brand with even higher standards from their employees.

    Cons

    The hours of working retail are not ideal.

    Advice to Management

    Offer more incentives to employees, not just a bi-annual NPG week.


There are newer employer reviews for Nordstrom
There are newer employer reviews for Nordstrom

See Most Recent

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