There are newer employer reviews for Nordstrom
There are newer employer reviews for Nordstrom

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Prestigious company with great benefits

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Associate in McLean, VA
Former Employee - Sales Associate in McLean, VA

I worked at Nordstrom full-time (More than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great HR team, friendly employees, wonderful environment, opportunities to grow.

Cons

Nothing to complain about. Great team of people to work with.

Advice to Management

Keep promoting good customer service among staff.

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  1. Helpful (4)

    Two years of happy ruined by one of awful departmental management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Processor in Cedar Rapids, IA
    Former Employee - Quality Assurance Processor in Cedar Rapids, IA

    I worked at Nordstrom full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great way to build customer service and fulfillment experience, CEO comes to speak to employees at annual meetings and will answer questions and emails, Opportunities to explore internal department transfers,

    Cons

    Claims to have open door policy but is known for firing people who bring concerns to Human Resources, Promotes ill qualified candidates to management, Poor communication and organization between departmental shifts,

    Advice to Management

    Nordstrom Direct [Cedar Rapids] is known for rampant favoritism and promoting ill qualified candidates. Nothing makes employees detest management or a department more than blatant favoritism with impunity. Also, it makes taking the promoted simpleton very hard to take seriously. I would suggest not soliciting advice via email from departmental employees if you're not ready to hear and/or accept what they have to say. Bullying employees that have FMLA is illegal. A lot of procedural changes were being made/already implemented when I left [May 2013] that resulted in restructuring and several employees with bitter tastes in their mouths. Yes, your business is customer centric, but perhaps if you understood that good employee morale leads to happier customer experience there wouldn't be so much interdepartmental drama or dissatisfied employees.


  2. Buyer/Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyer/Manager in Murray, UT
    Former Employee - Buyer/Manager in Murray, UT

    I worked at Nordstrom full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Retirement plan, work environment and fellow employees good to work with.

    Cons

    Major stress level from upper level staff, declining compensation. More work less pay theory.

    Advice to Management

    Try going back to local buyers, they know the area they are buying for very difficult to have someone from the "East Coast or West Coast" to know what is really going on in the midwest.


There are newer employer reviews for Nordstrom
There are newer employer reviews for Nordstrom

See Most Recent

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