There are newer employer reviews for Nordstrom
There are newer employer reviews for Nordstrom

See Most Recent

Good Company with a High School Environment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Sales Associate in Burlington, MA
Former Employee - Retail Sales Associate in Burlington, MA

I worked at Nordstrom full-time (More than 3 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

I worked for Nordstrom for almost three years, and overall it was a great experience. I was lucky to have great managers, who were willing to work with my schedule (I was a college student) and give me the perfect schedule that worked for me.

Company has decent benefits, including medical, dental, 401K etc; however not the best options available. Schedules vary depending on your position, and usually includes weekends, extended hours for holidays, and any type of store meetings. Store Manager will hype you up every morning, and sets a positive attitude for the day. Fun events are planned throughout the year for not only customers, but for associates as well (BBQs, holiday events).

The discount is okay, 20% for regular associates, 33% for managers. There are several times throughout the year where those rates are increased, and the discounts range between 30-40% (especially before Christmas).

Good opportunity for advancement, but department managers are usually always overworked and overstressed. May take quite a few years to move up into a "higher" manager position (i.e. Store Manager, HR manger, Regional Manager), however you reap the benefits you sow. If you don't like the store you work at, there are plenty other Nordstrom stores you can transfer to, whether in or out of state.

Cons

Depends what level of the company you work for, but if you work in the retail aspect (sales associate etc), expect it to be very much like a high school. People gossip like crazy, about anything and everything. It can get very annoying, especially if your former significant other works there as well. Also, other sales associate can become very sharky with sales, and some managers do nothing to improve the department environment.

Also, the pay structure is a bit shaky. Sales associates work strictly off of commission. They also get paid a hourly rate, but if their earned commission is higher, they will get that. For example, your commission rate is 10%, and you sold around $2000 in merchandise that week. You worked 25 hours, and the hourly rate is $10 (just an example). Your commission will come out to $200 dollars (pre tax), and your hourly pay would be $250. You would not get paid the commission of 200, rather you will get the hourly rate, since that is higher. This can be a problem later down the road, because your checks will be different every week, and returns will affect your pay as well. Some weeks are great, however, some weeks are a struggle, especially after the Christmas months. If you like getting the same check every week, this is definitely not the place for you.

PTO starts to accumulate after you have worked 1,000 hours, and adds up very slowly over a period of time. For a larger company, I thought maybe you would be granted vacation time right away, to take whenever you need, but not the case. Especially if you have to take sick days etc., and you don't have PTO, you do not get paid for those days off. Hard to schedule vacations, since you have to get approval prior to going. Sick days are frowned upon.

Advice to Management

Change your pay structure, and actually hire managers with a degree in Management or the like.

reviews filtered by
  • Any Location
  • Any Job Title
  1. Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nordstrom full-time (More than a year)

    Pros

    Discounts, Being surrounded by beautiful things!

    Cons

    It is retail, drama clients

    Advice to Management

    DO YOUR JOB!

  2. Helpful (2)

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Costa Mesa, CA
    Former Employee - Sales Associate in Costa Mesa, CA

    I worked at Nordstrom full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible schedule depending on manager
    Highly recommended for those attending college
    Can make a decent paycheck as long as you can sell well
    Regular customers that will only ask for you to be their sales associate
    Overall, if you have a good manager your work will be significantly easy going

    Cons

    Can be very competitive
    Commission only position
    Ridiculous stock assignments but depends on your manager
    Some departments it is difficult to sell the merchandise only because the department is not that busy (When applying choose a department that you know is always busy)

There are newer employer reviews for Nordstrom
There are newer employer reviews for Nordstrom

See Most Recent

Work at Nordstrom? Share Your Experiences

Nordstrom

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.