Nordstrom

www.nordstrom.com
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1 person found this helpful  

some days are better than others

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Santa Ana, CA
Current Employee - Customer Service Representative in Santa Ana, CA

I have been working at Nordstrom full-time (more than 3 years)

Pros

discount, incentives, well known company

Cons

stressful, high expectations, management makes changes constantly, very high turnover of employees, very high call volume with little relief

Advice to ManagementAdvice

stop to think if the changes you are making are going to make our jobs that much more difficult and if it is going to discourage so many people that you have a huge amount of people that leave. Good people that have been there for years have now left...

Doesn't Recommend
Negative Outlook
Approves of CEO

3403 Other Employee Reviews for Nordstrom (View Most Recent)

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  1.  

    OK place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commissioned Sales Associate in Seattle, WA
    Current Employee - Commissioned Sales Associate in Seattle, WA

    I have been working at Nordstrom full-time (less than a year)

    Pros

    Can work with some fun people. Can make good money during high sales times.

    Cons

    Too much emphasis on sales instead of relationships. Not much else matters besides your sales, even if you are a hard worker. Cattiness among co-workers. Dishonesty.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Nordstrom full-time (more than 3 years)

    Pros

    None, except some of the people I worked with.

    Cons

    Retail hours. Can't leave until the last customer is out of the store if you close. People are constantly fighting over sales since it's 100% commission. High turnover. I was the 2nd most senior person in my department after only 2 years. If you don't sell well enough or just don't have the style they look for they'll fire you without batting an eye. Even if you have a degree in something fashion related but not sales related, you have to start with sales and hope you sell well enough to work thru the ranks. Management only promotes the people they're friends with even if you outsell and outwork them. Most sales people are two faced. It was like an episode of The Real World.

    Advice to ManagementAdvice

    Don't play favorites.

    Doesn't Recommend
    Disapproves of CEO
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