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Leadership is Conflicted - Too Many Kingdoms

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Seattle, WA
Current Employee - Anonymous Employee in Seattle, WA

I have been working at Nordstrom full-time


Merchandise discount is good depending on your level in the company. Decent Staff Cafeteria, but depends on which location you work.


The culture rewards poor leadership - "promoting" failed leaders to other areas of business. If you manage to endure a year or longer at Nordstrom, you have a job for life - so the culture doesn't reward innovation - it rewards endurance. A culture of who you know gets you promotions. That can be the case anywhere you go - but it happens very frequently at Nordstrom. This hurts the organization because there are people in positions that don't have the right skills. In IT, constant re-organization has demoralized teams, and stunted the ability to grow and deliver results to the customer. Benefits are ok - not great. Nordstrom doesn't believe in holiday parties, and also doesn't match 401k contributions. Health insurance is not especially great - you will contribute quite a bit to your health insurance yourself. Old technology.

Advice to ManagementAdvice

Don't promote leaders who have failed into another area of business. Show the rank and file that you have heard their concerns, and ready those surveys. Fix the dysfunction between technology and the business, incentivize the business to support technology upgrades as well as the new shiny features.

Doesn't Recommend
Positive Outlook
Disapproves of CEO

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