There are newer employer reviews for Nordstrom Rack

Helpful (1)

Amazingly mediocre, but hey- it's a job, right?

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Miami, FL
Former Employee - Customer Service Representative in Miami, FL

I worked at Nordstrom Rack full-time (less than a year)

Recommends
Positive Outlook
Recommends
Positive Outlook

Pros

-Great opportunity to grow within the company.
-If you're a good worker, you will definitely get hours.
-Fast paced environment that makes your job interesting- anything can happen

Cons

-Some managers will really push you to get emails; you cannot force a customer to give it to you, but still they'll make you feel like it's your fault
-Short breaks compared to other retails stores

Advice to Management

Make sure every manager for the store is on the same page when it comes to how to handle customers and employees.

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  1. Helpful (1)

    ok in the meantime

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Arlington, VA
    Current Employee - Customer Service Representative in Arlington, VA

    I have been working at Nordstrom Rack part-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The pay is higher than most other retailers. Good benefit plans for employees who are full time and have been with the company more than a year. Locations throughout the country allow for transfers between stores if you need to move.

    Cons

    Very difficult to move up within the company. Mobility is based on how people feel about you rather than on your actual abilities. Schedule is not very flexible. Must work holidays, weekends, and nights.

  2. Helpful (1)

    Ok Company but lots of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Sunrise, FL
    Former Employee - Sales Associate in Sunrise, FL

    I worked at Nordstrom Rack full-time (more than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    the company is just ok
    The pay is decent for retail and you do get a raise often. You also get a little bonus check if the company meets its goal

    Cons

    there is way to much work to do. I worked in a busy outlet mall and there was a lot of traffic . Management was ok, but could be better

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