There are newer employer reviews for Norfolk Southern

Helpful (1)

Ridiculously Abusive Culture

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Trainmaster/Chief Dispatcher in McDonough, GA
Former Employee - Trainmaster/Chief Dispatcher in McDonough, GA

I worked at Norfolk Southern full-time (more than 5 years)

Doesn't Recommend
Neutral Outlook
Approves of CEO
Doesn't Recommend
Neutral Outlook
Approves of CEO

Pros

Pay is relatively well.
Mobility due to large number of employees retiring.
Unlimited potential if you're willing to set aside your private life and dignity.

Cons

You will work 24hrs/day with no sick, personal, or other time off.
Vacation policy is terrible, considering you work 24/7. Operations employees get the same amount of off time as staff employees who work 40hr work weeks.
Management has old school mentality that doesn't value employees.
Education is worthless. NS relies on a large number of uneducated people who "can't" readily find comparable salaries.
Relocations to unfavorable locations.

Advice to Management

Get rid of Division Superintendents that are stifling innovation and running away educated supervisors who are not willing to put up with the abusive culture.
Culture change is nice, but you will never get buy in from rank and file until the bad actors are gone. People will not suddenly start trusting officers with a history of unsavory conduct.

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  1. Old School but great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor/Yardmaster in Roanoke, VA
    Current Employee - Supervisor/Yardmaster in Roanoke, VA

    I have been working at Norfolk Southern full-time (more than 3 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    This company offers good benefits/retirement.

    Cons

    Extremely long work hours with very little time off.

  2. Norfolk Southern Co-op opportunities is a good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inter-modal Systems Coop in Norfolk, VA
    Former Employee - Inter-modal Systems Coop in Norfolk, VA

    I worked at Norfolk Southern full-time (less than a year)

    Pros

    The pay is really good, people are friendly. There is a lot of growth opportunities and many of the employees there will be retiring in mass amounts within the next five years.

    Cons

    Sometimes, depending on how busy your supervisor is, there is downtime where you have nothing to do. Norfolk Southern is also old fashioned,

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