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2 people found this helpful  

IT Department: Toxic-Culture + Under-Performers = Lack of Quality and Innovation

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Developer in Atlanta, GA
Former Employee - Senior Developer in Atlanta, GA

I worked at Norfolk Southern as a contractor (more than 5 years)

Pros

Fortune 500 company with reasonable budgets for capital investments. Relatively stable company which is not as affected by economic downturns.

Cons

There is a toxic culture of dishonesty, hypocrisy, sketchy agreements, lack of accountability and negative politics throughout the IT Leadership. Promotions are tenure-based -- not merit based. Performers are punished rather than rewarded.

This environment attracts under-performers looking for an easy pension. Management is unwilling/unable to compensate top level talent with competitive salary ranges. Skilled IT-resources move on to better organizations while under-performers stay until retirement resulting in a perpetual "brain drain".

As an organization, there is no desire to be anywhere but the middle or rear of the "pack" in regards to IT capabilities. Until a major cultural change occurs, this company's IT Department will always be an industry-lagger rather than industry-leader.

Advice to ManagementAdvice

Change the culture. (start with Forbes article: "The Key to Changing Organizational Culture")

Attract, reward and retain top-talent. (start with Dice article: "30 Ways to Attract or Repel the Very Best Employees in Tech")

The rest will happen naturally...

Doesn't Recommend
Neutral Outlook
No opinion of CEO

112 Other Employee Reviews for Norfolk Southern (View Most Recent)

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  1.  

    Good comapny

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norfolk Southern

    Pros

    Pay, co workers, travel, benefits, retirement

    Cons

    Move alot, disconnection with management

    Advice to ManagementAdvice

    more connection

  2. 1 person found this helpful  

    gate clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Gate Clerk in Charlotte, NC
    Current Employee - Gate Clerk in Charlotte, NC

    I have been working at Norfolk Southern full-time (more than an year)

    Pros

    good company to work for

    Cons

    hours are sometimes hard to deal with

    Recommends
    Neutral Outlook
    Disapproves of CEO
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