NorthShore University HealthSystem

  www.northshore.org
Work in HR? Unlock Free Profile

73 Employee Reviews (View Most Recent)

Sort: Rating Date

5 people found this helpful  

Mediocrity is not only tolerated, it's celebrated!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Senior Programmer Analyst  in  Skokie, IL
Current Employee - Senior Programmer Analyst in Skokie, IL

Pros

The salary is above average. Benefits are good. Free parking, and free shuttle bus to Metra. If you're a mediocre employee, you will love working at NorthShore, especially in the I.T. department. If you excel, you'll hate it. You will never be challenged, and your skills will never grow. You'll soon get bored and quit.

Cons

Management embarked on an "employee engagement" program about two years ago. I have yet to see even one tangible outcome from it. They talk about it constantly ("we're working hard to gather your feedback"..."we're formulating a strategy"...), but it's all just talk. They also launched a "customer loyalty" initiative which has driven away most of the talent. Employee reviews are no longer based on competency, productivity, knowledge, and skill. They're based on "service values". What are service values? In the I.T. department, it boils down to this: smile, placate the user, and then call the software vendor. Don't bother knowing anything about your own product because management won't trust your judgment anyway. Managers greatly frown upon anyone who makes waves. I know one employee who got put on a "performance improvement plan" because she complained about something during one of management's own "employee engagement" feedback meetings!

Advice to ManagementAdvice

You treat us like three-year-olds. I'm an adult professional with eleven years of experience. Please let me do my job! Get rid of the Service Values. Institute a 360-degree evaluation process, for employees and managers. Hire only the smartest, most talented employees. Stop celebrating mediocrity.

Doesn't Recommend
Disapproves of CEO

Other reviews for NorthShore University HealthSystem

  1.  

    This was a good experince

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Manhasset, NY
    Former Employee - Anonymous Employee in Manhasset, NY

    Pros

    The health benefit package good. The paid time off is great. They will pay for your tution if you are attending a medical related degree.

    Cons

    Managment could converse with the staff in a different way. Take a different tone while interacting with them. They are buying many other hospitals on LongIsland NY and they feel asif they can convey the mind set if you don't like it leave. Where else can you go when they are buying some many faclilities on the island. It didn't happen to me, however I saw it happen to others.

    Advice to ManagementAdvice

    If you speak to your employees with respect they will bend over backwards for you. Your scrores will go up they will relate to each other better.

    Recommends
    No opinion of CEO
  2.  

    So Far So Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Glenview, IL
    Current Employee - Anonymous Employee in Glenview, IL

    Pros

    The benefits are decent. The pay is decent. Despite the economy, we have been fortunate enough to given raises. Glenbrook hospital is growing. My current manager has been more than accomodating while I've been dealing with a death in my family.

    Cons

    Big push for government money so clerical staff has to treat patients like their in a hotel and bend over backwards. The poor patients are getting bombarded with rounding...the clinical staff has to do it obviously, but so do the secretaries, management, vps, nutriton services, the chaplain....its a bit much and then we are supposed to give them soap upon discharge...

    Recommends
    Approves of CEO
There are newer employer reviews for NorthShore University HealthSystem.

Worked for NorthShore University HealthSystem? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.