There are newer employer reviews for Northeast Utilities
There are newer employer reviews for Northeast Utilities

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Helpful (2)

Not what it used to be after Merger with NStar

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Engineer
Current Employee - Engineer

I have been working at Northeast Utilities full-time (More than 5 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

o Biggest utility in New England - looks good to have on resume
o Have/Had smart people but most are leaving due to poor management after merger

Cons

o Low salary compare to market
o New management cold towards employees - again, this is after merger
o Used to be very focus on internal training and education - after merger, it's all about cost cutting
o Company has too many seniors where they no longer feel the need to work hard
o Culture is too old, very closed minded to new ideas

Advice to Management

o Cost cutting is important, but retaining talents is even more important.
o Need to weed out all the dead-weight
o Too many politics and lack of leadership

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  1. Good place to work if you like a large company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Northeast Utilities

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great benefits, great coworkers, great boss, great work assignments, good opportunities for job rotations, low turnover

    Cons

    Large bureaucratic policy structure, difficult to feel ownership and ability to have an impact, slow to react, rigid rules, overhead, administrative tasks, very little crosstraining

    Advice to Management

    Incorporate more job sharing/cross training at all levels to increase competencies and assure transitions, embrace more small scale power projects and distributed generation with creative financing and payback instead of taking on large, multiyear projects


  2. Customer Service Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Windsor, CT
    Former Employee - Customer Service Specialist in Windsor, CT

    I worked at Northeast Utilities (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent Pay & Benefits

    Cons

    We would have to report to work in very dangerous storm conditions, and twice in the last 3 years employees had to stay overnight in the building with no accommodations or planning in place in the event this would occur. Field Technicians were not allowed to work out in the field due to those conditions but customer service would be required to report

    Advice to Management

    Prepare better for storm emergencies and instead of jeopardizing your employees divert the calls to other centers during unsafe driving conditions. If a lineman can not work due to unsafe conditions then employees should not be required to risk injury to report to work.


There are newer employer reviews for Northeast Utilities
There are newer employer reviews for Northeast Utilities

See Most Recent

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