Northern Trust

  www.northerntrust.com
  www.northerntrust.com
There are newer employer reviews for Northern Trust

2 people found this helpful  

Good company, great beneifts, but behind the times.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Private Client Representative in Chicago, IL
Current Employee - Private Client Representative in Chicago, IL

I have been working at Northern Trust full-time

Pros

Great Pay for entry positions, set schedule, good benefits, but pricey depending. Company loves to promote from within but will give a equal and fair chance for non-employee hiring. They alternate this well. Facility amenities nice, good vacation/ sick package, friendly environment mostly. Encourages new ideas, even rewards/ pays for them. Fun, interesting company events.

Cons

Old Outdated systems, need for efficient, functional technological systems for clients and employees. Lots of passing the buck, with retail offices, when dealing with the call center. Many transferred calls with confused clients, who are upset they have to re-explain their issue to you. Some policies and practices are not client centered. Meaning they provide no resolution that would be efficient, nor practical for clients. Expect many confused and sometimes angry clients.

Advice to ManagementAdvice

Pay attention to complaints/suggestion regarding supervisors/ managers and handle accordingly. You will lose valuable employees to unnecessary micromanaging. Invest in more technological updates for both employee work systems, and client interfaces.

Recommends
Approves of CEO

528 Other Employee Reviews for Northern Trust (View Most Recent)

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  1.  

    Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Northern Trust

    Pros

    Northern Trust is a very stable company and a good place to work. Every manager that I've had valued work/life balance, and was very considered and understanding. The Benefits are good.

    Cons

    The pay is low and its really hard to move around within the company.

    Advice to ManagementAdvice

    n/a

  2.  

    Well respected wealth management organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Northern Trust full-time

    Pros

    Good work/life balance. Overall the people who work there are very friendly.

    Cons

    It is a very conservative organization. Bonuses are small.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Northern Trust

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