There are newer employer reviews for Northland Group

Better than other collection companies in the area

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Collection Agent in Edina, MN
Former Employee - Collection Agent in Edina, MN

I worked at Northland Group full-time (more than a year)

Pros

Competitive wage, bonuses good, good work environment. Low turnover. Good training department, provides support for new agents. Good location for commuting.

Cons

Managers are reactive, not proactive. Most managers just sit at their computer and do not interact with the agents or provide support.

Advice to ManagementAdvice

Provide more up to date computers/monitors. Get managers to help agents

Recommends
Neutral Outlook
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  1. Good place to work, IF you have an 'in' or are married to a manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Edina, MN
    Current Employee - Anonymous Employee in Edina, MN

    I have been working at Northland Group

    Pros

    They have decent pay.
    They have pretty good hours of operation.
    Good extra incentives for job performance.
    Stable industry to be in.

    Cons

    If management likes you, you're good. If they don't- forget about it.
    I have witnessed far too much favoritism. The maturity level is about high school level. Large employee turnover.

    Doesn't Recommend
  2. great place to work top shelf in the collections industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Bloomington, MN
    Current Employee - Anonymous Employee in Bloomington, MN

    I have been working at Northland Group

    Pros

    northland is a great place to work and has unlimited earning potential, work full time and you will absolutely see your wallet grow a little thicker. collections is a great industry to be in and if you can succeed in collections you can succed in anything.

    Cons

    working long hours can get the best of you if you are not committed to seeing larger commission checks come in on a monthly basis.

    Advice to ManagementAdvice

    keep doing what you are doing, positive re-enforcement is always good and it keeps us all motivated to do the right thing and do it well.

    Recommends
There are newer employer reviews for Northland Group

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