49 Employee Reviews (View Most Recent)

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3 people found this helpful  

company doesn't back up there employee's.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Payroll  in  Seattle, WA
Former Employee - Payroll in Seattle, WA

I worked at Northwest Administrators full-time for less than a year

Pros

There are no good reasons.

Cons

No one backs up any employee.

Advice to ManagementAdvice

Get a new Job.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other Reviews for Northwest Administrators

  1. 1 person found this helpful  

    Employer vs employee mentality; feels like working in a call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auditor  in  Seattle, WA
    Current Employee - Auditor in Seattle, WA

    I have been working at Northwest Administrators full-time

    Pros

    -Sometimes auditors can travel to cool cities
    -Opportunities for raises (but small)
    -They're understaffed and struggling to get new job applicants, so if you interview you'll probably get the job

    Cons

    -Very low morale. You can tell all the employees hate it here (including most of the supervisors)
    -Very high turnover rate, most people don't stay past a year or two
    -Northwest Administrators has been sued multiple times by employees in the past for harassment and discrimination, so they now view employees as a risk and liability and this shows in the way they communicate with you
    -Management seems to think that giving only negative feedback, yelling at employees (in front of everyone), threat of termination, and constant micromanaging and monitoring will speed up workflow. But it doesn't. Almost everyone is behind in their work.
    -Salaried positions are treated like hourly; must be in by 8AM and can't leave before 5PM, must not be late coming from lunch, supervisors might start timing and recording your attendance if they don't like you
    -Supervisors are immature and unprofessional, don't know how to separate work opinions from personal opinions, give easier projects and better trips to their friend employees, lack basic managerial communication skills (i.e. spending 30 min giving nothing but negative feedback without any suggestions on how to improve your work going forward), throw their employees under the bus to save their own image in front of upper management, can't take responsibility for their own mistakes and they encourage tattle-telling and gossip from staff. They use certain employees as "spies" to collect dirt, or sometimes even outright lie, about other employees so they can use it against that employee. Very tense work environment.
    -Managers & HR write phony positive reviews on sites like this as a desperate attempt to save their recruitment. Look at the 5-star review written on 5/12/14 and ask yourself if that sounds real. I don't think even a happy employee would write like that. Plus, I already know everyone in the Auditing, Pension Accounting, and Contract Review departments hates being here so none of them would write a positive review.

    Advice to ManagementAdvice

    Sorry to call you out, but people need to be warned about Northwest Administrators. You keep hiring all these naive college grads and people who lack desirable qualifications/experience for the competitive job market so that you can easily whip them around and talk down on them. But every time the job market picks up, you lose employees in chunks. I just hope I'll be a part of that next chunk. The company is slowly starting to fall apart.

    Northwest Administrators Response

    Jun 26, 2014HR Assistant

    We are happy to hear that you enjoy the business travel opportunities you are receiving, as well as the regular pay increase opportunities.
    With regards to senior management at NWA, during the last
    ... More

  2. 4 people found this helpful  

    A company lacking vision, mission, and morale where positive reinforcement is not practiced.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Northwest Administrators full-time for more than 10 years

    Pros

    Good benefits (medical, dental, vision, life, and Rx ins. paid by employer for employee, low premiums for dependent coverage; employer matched 401k, vacation, holidays, sick leave, commuter assistance), gained good work experience while there.

    Cons

    Poor management overall. Emphasis is placed on negatives instead of giving positive reinforcement to employees. If you perform well, it will not be acknowledged and rewarded. Bullying in the workplace is present, and upper management ignores it. Some policies are outdated (dress code policy from the 60's). No work/life balance whatsoever. Some employees are salaried and some are union employees, which creates conflicting policies and enforcement. Technologically behind the times.

    Advice to ManagementAdvice

    Some managers and supervisors are hired/promoted without any management experience, and it shouldn't be that way. The company needs to have a vision statement and mission statement, and make its goals clear to the employees. Loosen some outdated policies, and allow some flexibility in schedules. The managers need to give positive reinforcement to employees who work hard and do well.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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